Chapter 1: Foundation of IS in Business

Question 1

are playing vital and expanding roles in business.

Answer 1

Information technologies, including Internet-based information systems

Question 2

can help all kinds of businesses improvement.

Answer 2

Information technology

Question 3

Major functional areas where Information System is applied

Answer 3

-accounting
-human resource
-operations management
-finance
-marketing
-business

Question 4

Interconnected set of components used to collect, store, process and transmit data and digital information.

Answer 4

INFORMATION SYSTEM

Question 5

At its core, it is a collection of hardware, software, data, people and processes that work together to transform raw data into useful information.

Answer 5

INFORMATION SYSTEM

Question 6

MAJOR AREAS OF
INFORMATION SYSTEM

Answer 6

-Foundation Concepts
-Information Technology
-Business Applications
-Development Processes
-Management Challenges

Question 7

Fundamental behavioral, technical, business, and managerial concepts about the components and roles of information systems.

Answer 7

Foundation Concepts

Question 8

Major concepts, developments, and management issues in information technology

Answer 8

Information Technology

Question 9

The major uses of information systems for the operations, management, and competitive advantage of a business.

Answer 9

Business Applications

Question 10

How business professionals and information specialists plan, develop, and implement information systems to meet business opportunities

Answer 10

Development Processes

Question 11

The challenges of effectively and ethically managing information technology at the end-user, enterprise, and global levels of a business.

Answer 11

Management Challenges

Question 12

THE FUNDAMENTAL ROLES
OF IS IN BUSINESS

Answer 12

1. Support of strategies for competitive advantage
2. Support of decision making by employees and managers.
3. Support of business processes and operations.

Question 13

can be more generally considered an online exchange of value.

Answer 13

e-business

Question 14

Internet-like networks - those inside the enterprise

Answer 14

Intranet

Question 15

have become the primary information technology infrastructure that supports the e-business applications of many companies

Answer 15

The Internet and Internet-like networks - those inside the enterprise (intranet) and between an enterprise and its trading partners (extranet)

Question 16

Internet-like networks - those inside the enterprise

Answer 16

intranet

Question 17

Internet-like networks - those between an enterprise and its trading partners

Answer 17

extranet

Question 18

THESE COMPANIES RELY ON E-BUSINESS APPLICATIONS TO…

Answer 18

a. Reengineer internal business processes,

b. Implement e-commerce systems with their customers and suppliers, and

c. Promote enterprise collaboration among business teams and workgroups

Question 19

Types of IS

Answer 19

Operations Support System

Management Support System

Question 20

Produce a variety of information products for internal and external use; however, they do not emphasize the specific information products that can best be used by managers.

Answer 20

OPERATIONS
SUPPORT SYSTEMS

Question 21

Process data resulting from business
transactions, update operational databases, and produce business
documents.

Answer 21

TRANSACTION PROCESSING SYSTEMS

Question 22

Monitor and control Industrial processes.

Answer 22

PROCESS CONTROL SYSTEMS

Question 23

Support team, workgroup, and enterprise communications and collaborations

Answer 23

ENTERPRISE COLLABORATION SYSTEMS

Question 24

Specialized processing systems which are under both operation and management support system

Answer 24

-expert system
-knowledge management system
-strategic information system
-functional business system

Question 25

When information system applications focus on providing information and support for effective decision making by managers

Answer 25

MANAGEMENT SUPPORT SYSTEMS

Question 26

Systems under operations support system

Answer 26

-TRANSACTION PROCESSING SYSTEMS -PROCESS CONTROL SYSTEMS -ENTERPRISE COLLABORATION SYSTEMS

Question 27

Systems under management support system

Answer 27

-MANAGEMENT INFORMATION SYSTEMS -DECISION SUPPORT SYSTEMS -EXECUTIVE INFORMATION SYSTEMS

Question 28

Provide information in the form of pre-specified reports and displays to support business decision making.

Answer 28

MANAGEMENT INFORMATION SYSTEMS

Question 29

Provide interactive support for the decision-making processes of managers and other business professionals.

Answer 29

DECISION SUPPORT SYSTEMS

Question 30

Provide critical information from MIS, DSS, and other sources tailored to the information needs of executives.

Answer 30

EXECUTIVE INFORMATION SYSTEMS

Question 31

Knowledge-based systems that provide expert advice and act as expert consultants to users.

Answer 31

EXPERT SYSTEMS

Question 32

Knowledge-based systems that support the creations, organization, and dissemination of busines knowledge within the enterprise

Answer 32

KNOWLEDGE MANAGEMENT SYSTEMS

Question 33

Support a variety of operational and managerial applications of the basic business functions of a company.

Answer 33

FUNCTIONAL BUSINESS SYSTEMS

Question 34

Support operations or management processes that provide a firm with strategic products, services, and capabilities for competitive advantage.

Answer 34

STRATEGIC INFORMATION SYSTEMS

Question 35

The success of an information system should be measured by..

Answer 35

efficiency and effectiveness

Question 36

System concepts help us understand...

Answer 36

* TECHNOLOGY * APPLICATION * DEVELOPMENT * MANAGEMENT

Question 37

Computer networks are systems of information processing components that use a variety of hardware, software, data management, and telecommunications network technologies.

Answer 37

TECHNOLOGY

Question 38

E-business and e-commerce applications involve interconnected business information systems.

Answer 38

APPLICATIONS

Question 39

Developing ways to use information technology in business includes designing the basic components of information systems.

Answer 39

DEVELOPMENT

Question 40

Managing information technology emphasizes the quality, strategic business value, and security of an organization’s information systems

Answer 40

MANAGEMENT

Question 41

are systems of information processing components that use a variety of hardware, software, data management, and telecommunications network technologies.

Answer 41

Computer networks

Question 42

applications involve interconnected business information systems.

Answer 42

E-business and e-commerce

Question 43

emphasizes the quality, strategic business value, and security of an organization’s information systems

Answer 43

Managing information technology

Question 44

TECHNOLOGY: APPLICATIONS: DEVELOPMENT: MANAGEMENT:

Answer 44

:Computer networks :E-business and e-commerce :designing the basic components of IS :Managing information technology

Question 45

A __ is defined as a set of interrelated components, with a clearly defined boundary, working together to achieve a common set of objectives by accepting inputs and producing outputs in an organized transformation process

Answer 45

system

Question 46

Systems have three basic functions:

Answer 46

Input Process Output

Question 47

involves capturing and assembling elements that enter the system to be processed.

Answer 47

Input

Question 48

involves transformation processes that convert input into output

Answer 48

Processing

Question 49

involves transferring elements that have been produced by a transformation process to their ultimate destination.

Answer 49

Output

Question 50

a self-monitoring, self-regulating system.

Answer 50

CYBERNETIC SYSTEM

Question 51

The system concept becomes even more useful by including two additional elements:

Answer 51

feedback and control

Question 52

A system with feedback and control functions is sometimes called a..

Answer 52

CYBERNETIC SYSTEM

Question 53

is data about the performance of a system

Answer 53

feedback

Question 54

involves monitoring and evaluating feedback to determine whether a system is moving toward the achievement of its goal.

Answer 54

control

Question 55

It's inspired by how living organisms and machines can adjust and control their actions based on information they receive about their performance.

Answer 55

Cybernetic System

Question 56

tof. Most system exists in a vacuum

Answer 56

False

Question 57

tof. system exists and functions in an environment containing other systems

Answer 57

True

Question 58

If a system is one of the components of a larger system, it is a _____, and the larger system is its _____.

Answer 58

subsystem, environment

Question 59

tof. Several systems may share the same environment

Answer 59

True

Question 60

tof. Some of the systems that shares environment should not be connected to one another by any means

Answer 60

False

Question 61

A system that has the ability to change itself or its environment to survive is an ...

Answer 61

adaptive system

Question 62

Information systems are made up of interrelated components:

Answer 62

People, hardware, software, peripherals, and networks.

Question 63

They have clearly defined boundaries:

Answer 63

Functions, modules, type of application, department, or end-user group.

Question 64

tof. Information systems make extensive use of feedback and control to improve their effectiveness:

Answer 64

True

Question 64

All the interrelated components work together to achieve a common goal by accepting inputs and producing outputs in an organized transformation process:

Answer 64

Using raw materials, hiring new people, manufacturing products for sale, and disseminating information to others.

Question 65

tof. Many information systems are designed to change in relation to their environments and are adaptive

Answer 65

True

Question 66

information system consists of five major resources:

Answer 66

PEOPLE SOFTWARE HARDWARE DATA NETWORKS

Question 67

are the essential ingredient for the successful operation of all information systems.

Answer 67

people

Question 68

people resources include ....

Answer 68

end users and IS specialists

Question 69

People who use an information system or the information it produces.

Answer 69

End users (also called users or clients)

Question 70

are people who develop and operate information systems.

Answer 70

IS specialists

Question 71

includes all physical devices and materials used in information processing.

Answer 71

HARDWARE RESOURCES

Question 72

EXAMPLE OF HARDWARE RESOURCES

Answer 72

a. Computer systems b. Computer peripherals

Question 73

includes all sets of information processing instructions

Answer 73

SOFTWARE RESOURCES

Question 74

The following are examples of software resources:

Answer 74

a. System software b. Application software c. Procedures

Question 75

are the lifeblood of today’s organizations, and the effective and efficient management of it is considered an integral part of organizational strategy.

Answer 75

Data or Data Resource

Question 76

Data can take many forms:

Answer 76

a. Alphanumeric data b. Text data c. Image data d. Audio data

Question 77

raw facts or observations, typically about physical phenomena or business transactions

Answer 77

Data

Question 78

data that have been converted into a meaningful and useful context for specific end users.

Answer 78

information

Question 79

emphasizes that communications technologies and networks are fundamental resource components of all information systems.

Answer 79

Network Resources

Question 80

network source include...

Answer 80

-Communications media -Network Infrastructure

Question 81

refers to the physical or virtual channels through which information is transmitted from one place to another.

Answer 81

Communications media

Question 82

refers to the hardware and software that enable network connectivity and communication between users, devices, apps, internet and etc.

Answer 82

Network Infrastructure

Question 83

INFORMATION SYSTEM ACTIVITIES

Answer 83

1. INPUT OF DATA RESOURCES 2. PROCESSING OF DATA INTO INFORMATION 3. OUTPUT OF INFORMATION PRODUCTS 4. STORAGE OF DATA RESOURCES 5. CONTROL OF SYSTEM PERFORMANCE

Question 84

____ is the information system activity in which data are retained in an organized manner for later use.

Answer 84

Storage

Question 85

Data about business transactions and other events must be captured and prepared for processing by the input activity.

Answer 85

INPUT OF DATA RESOURCES

Question 86

Data are typically subjected to processing activities, such as calculating, comparing, sorting, classifying, and summarizing.

Answer 86

PROCESSING OF DATA INTO INFORMATION

Question 87

Information in various forms is transmitted to end users and made available to them in the output activity.

Answer 87

OUTPUT OF INFORMATION PRODUCTS

Question 87

Storage is the information system activity in which data are retained in an organized manner for later use

Answer 87

STORAGE OF DATA RESOURCES

Question 88

An information system should produce feedback about its input, processing, output, and storage activities.

Answer 88

CONTROL OF SYSTEM PERFORMANCE

Question 89

As a business professional, we should be able to recognize the fundamental components of information systems we encounter in the real world. This demand means that we should be able to identify:

Answer 89

- The people, hardware, software, data, and network resources they use. - The types of information products they produce. - The way they perform input, processing, output, storage, and control activities about its input, processing, output, and storage activities.