Chapter 1. IS Flashcards
IT
any tool that people use to work with info and support the info processing needs of the org
Information system
collects, processes, stores, analyzes and gives out info for a specific purpose
continuous computing
informed user
someone knowledgable about IS and IT
DIGITAL TRANSFORMATION
using IT to improve intracompany relationships
-> improve employee engagagement/customer engagnement/partenrships
CIO
Cheif information officer- responsible for all strategic planning
IS director
manafer all org systems and day to day operationos
Info centre manager
manages is services like help desks, hot lines, traiinging, consulting
applications dev manager
coordinate and manages new systemd development projects
project manager
managers a particular new systems dev project
systems analyst
interfaces b/w users and programmers, determines info requirments and technica lspecs fo new applications
business analyst
focuses on designing solutions for business problems, interfaces closely w users to demonstrate the innovativ e uses of IT
EVOLUTION OF MIS
At first, only MIS department used and owned thhe computing resource “the mainframe”
end users did not interact w the mainframe
now computers everywehere, so end-user computing is very common
Modern MIS department vs end user responsibiltity
MIS department responsible for corporate level and shared resources,
end users reposible for departmental resourcees
traditional fuctions of MIS department
-manage systems dev and project management
-managing computer operations
-staffing trainign and dev IS skills
-providing technical sercies
-infrastructure planning dev, control
new function of MIS department (consultative)
-intiating and designing speifc straegies IS
-(Needs of end user will mandate development of new strategic IS)
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You will decide which strategic systems you need (because you know your business needs and requirements better than the MIS department does), and you will provide input into developing these systems.
Incorporating the Internet and electronic commerce into the business
As an end user, you will be primarily responsible for effectively using the Internet and electronic commerce in your business. You will work with the MIS department to accomplish these tasks.
Managing system integration, including the Internet, intranets, and extranets
As an end user, your business needs will determine how you want to use the Internet, your corporate intranets, and extranets to accomplish your goals. You will be primarily responsible for advising the MIS department on the most effective use of the Internet, your corporate intranets, and extranets.
Educating the non-MIS managers about IT
Your department will be primarily responsible for advising the MIS department on how best to educate and train your employees about IT.
Educating the MIS staff about the business
Communications between the MIS department and business units is a two-way street. You will be responsible for educating the MIS staff on your business, its needs and requirements, and its goals.
Partnering with business unit executives
Essentially, you will be in a partnership with the MIS department. You will be responsible for seeing that this partnership is one “between equals” and ensuring its success.
Managing outsourcing
Outsourcing is driven by business needs. Therefore, the outsourcing decision resides largely with the business units (i.e., with you). The MIS department, working closely with you, will advise you on technical issues such as communications bandwidth and security.
Proactively using business and technical knowledge to see innovative ideas about using IT
Your business needs will often drive innovative ideas about how to effectively use information systems to accomplish your goals. The best way to bring these innovative uses of IS to life is to partner closely with your MIS department. Such close partnerships have amazing synergies!
Creating business alliances with business partners
The needs of your business unit will drive these alliances, typically along your supply chain. Again, your MIS department will act as your advisor on various issues, including hardware and software compatibility, implementing extranets, communications, and security.
So, where do the end users come in? Take a close look at Table 1.2. Under the traditional MIS functions, you will see two functions for which you provide vital input: managing systems development and infrastructure planning. Under the consultative MIS functions, in contrast, you exercise the primary responsibility for each function, while the MIS department acts as your advisor.
So, where do the end users come in? Take a close look at Table 1.2. Under the traditional MIS functions, you will see two functions for which you provide vital input: managing systems development and infrastructure planning. Under the consultative MIS functions, in contrast, you exercise the primary responsibility for each function, while the MIS department acts as your advisor.
Data Items- defintion
elementary description of things, events, activities, and transactions
numbers, letters, figures, sounds, images
EX: Collections of numbers (3.00, 2.12, 4.0)
Information- definition
refers to data that have been organized so that they have meaning and value to the recipient
rather than meaningless numbers all day, we assocaite gpa with students names
knowledge
data and/or info that have been organized and processed to convey understanding to a problem
EX: company recruiting at your school has found over time that students with grade point averages over 3.0 have experienced the greatest success in its management program. Based on this accumulated knowledge, that company may decide to interview only those students with GPAs over 3.0. This is an example of knowledge because the company utilizes information—GPAs—to address a business problem—hiring successful employees.
DATA VS INNFO VS KNOLWEDGE (insights)
EX: SCHOOL
Data: 3.04 / 2.10
Info: Jon James +3.04 / Kendra Allen + 2.10
Knowledge: hired for a job/ poor grad school prospects
DATA: NO CONTEXT
INFO: ONE CONTECT= UNI
KNOWLEDGE: using info to solve a problem
Computer based info system
info system that uses computer tech to perform some or all tasks
now, inherently all info systems are computer based
first four elements of CBIS
IT COMPONENTS:
Hardware
software
database
network
What does a CBIS diagram look like
There are 4 IT Components on the outside:
HARDWARE
SOFTWARE
NETWORK
DATABASE
The centre is the CBIS
the arrows connecting 4 IT components to CBIS are the “procedures”
