Chapter 10: To Know

Question 1

Another word for manager

Answer 1

Execution

Question 2

Another word for leader

Answer 2

Strategy

Question 3

Manager does what (8 things)

Answer 3

Administers 
Systems/Structure
Maintains
Relies on Control 
Short-Range View 
Asks how and when 
Maintain status quo 
Does things right

Question 4

Leader does what (8 things)

Answer 4

Innovates 
Focus on people
Develops
Inspires trust 
Long range view 
Asks what and why 
Challenge status quo 
Does the right thing

Question 5

Communicate vision, build enthusiasm, motivate commitment and hard work

Answer 5

Leading

Question 6

When one individual influences a group of individuals to want to reach important (big) goals

Answer 6

Leadership

Question 7

The process of inspiring others to work hard and accomplish important tasks

Answer 7

Leadership

Question 8

Example of leadership

Answer 8

Ants and leadership-showing concern for an individual and influencing group to help

Question 9

Three “R’s”

Answer 9

Right experiences : comp. have lists
Right training : value on higher educ.
Right attitude (ambition) : “I want to”

Question 10

Power defined

Answer 10

Managerial Power = position power + personal power

Question 11

Types of position power

Answer 11

Legitimate
Reward
Coercion

Question 12

Types of personal power

Answer 12

Expert

Reference

Question 13

Example of Power and Leadership

Answer 13

Mighty Macs

Question 14

Three things visionary leader jack Welch said

Answer 14

Shouldn’t be complicated
Should be simple
Relentlessly repeat it

Question 15

Big four ways to look at leadership

Answer 15

Trait
Behavior
Contingency
Transformational

Question 16

Gardner’s leader traits (14 traits)

Answer 16

Physical vitality 
Accept responsibility 
Understand others 
Achievement need 
Courage 
Decisive 
Assertive 
Intelligence 
Task competence 
People skill
Motivate other 
Trustworthy 
Self-confidence 
Flexible

Question 17

Another word for traits

Answer 17

Competencies

Question 18

Categories for leadership competencies in the center for creative leadership (3)

Answer 18

Leading self
Leading others
Leading the organization

Question 19

The CCL specializes in

Answer 19

Getting people to the C-suite

Question 20

NACE (national association of colleges and employers) focuses on

Answer 20

Early career skills expectations

Question 21

NACE is

Answer 21

National Association of Colleges and Employers

Question 22

CCL is

Answer 22

Center for Creative Leadership

Question 23

Leadership Hurdle

Answer 23

I need to be better qualified
I can’t take on the role until i know absolutely everything

People are worried about taking risks and failing
Leaders get over themselves and being perfect

Question 24

In the film industry which behavior style would a director use w/actors

Answer 24

Human relations

Question 25

In the consumer products industry which leadership style would an R&D director use?

Answer 25

Democratic

Question 26

Good working relationships (try to achieve)

Answer 26

Human relations

Question 27

Production environment

Answer 27

Autocratic

Question 28

Knowing you have people who can make a difference in your company

Answer 28

Human relations

Question 29

4 styles in behavior based approach to classical leadership

Answer 29

Human relations Democratic Autocratic Lassiez-Faire

Question 30

In a customer service call center which type of leadership would you expect

Answer 30

Autocratic

Question 31

You ask your boss at a local retail store what you should do today. They look bored and say if you can’t figure it out then what good are you. What style is this?

Answer 31

Ladies fair

Question 32

Example of contingency approach

Answer 32

Remember the Titans “If we don’t come together we will be destroyed” Coach leading the team when they were running

Question 33

Fiedler’s approach to leadership matched what two things?

Answer 33

Style and situation

Question 34

Three contextual (situational) variables

Answer 34

Leader/Member relations Task structure Position Power

Question 35

Two types of leadership styles | LPC is least preferred co-worker

Answer 35

``` Task motivated (low LPC score) Relationship Motivated (high LPC score) ```

Question 36

Look at you as someone who can make a difference, someone who can inspire and go above and beyond

Answer 36

Transformational approach

Question 37

Example of transformational approach

Answer 37

Facing the giants and Brock | “If you walk around defeated so will they”

Question 38

Directs the efforts of others through tasks rewards and structures

Answer 38

Transactional

Question 39

Bernard Bass and the 4 “I’s” for transformational leadership

Answer 39

Intellectual stimulation Individualized consideration Inspirational motivation Identical influence

Question 40

“Brock, I need you” is an example of

Answer 40

Individualized consideration

Question 41

“We’ll all fail if you don’t go with us” is an example of

Answer 41

Inspiration motivation

Question 42

Big goals “vision” is an example of

Answer 42

Idealized influence

Question 43

SAT is an example of

Answer 43

Intelligence Quotient (IQ)

Question 44

Experiences is an example of

Answer 44

Technical Quotient (TQ)

Question 45

Understanding emotion is an example of

Answer 45

Emotional Quotient (EQ)

Question 46

Coleman’s E.I (Domains of excellence)

Answer 46

IQ + TQ (DOES NOT EQUAL) EQ

Question 47

Four emotional competencies

Answer 47

Self aware Self mgmt Social aware Relation mgmt

Question 48

Low emotional intelligence examples

Answer 48

``` Mongo punching horse The office (Jim pushes guys tray off the table) ```

Question 49

Qualities of transformational leader

Answer 49

``` Vision Charisma Symbolism Empowerment Intellectual stimulation Integrity ```