Chapter 12 Flashcards

(13 cards)

1
Q

what should a strategy evaluation include?

A

-benefits and risks
-Strategic, operational and financial implications
-stakeholder perspective
-Quantitative and non-quantitative issue

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2
Q

two types of data analysis?

A

-financial perspective
-non-financial perspective

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3
Q

key financial performance ratios?

A

-gross proft margin
-Operating margin
-Return on capital employed
-Current ratio
-Quick ratio

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4
Q

gross profit margin?

A

(Gross profit/Revenue)*100

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5
Q

Operating profit margin?

A

(Operating profit/Revenue)*100

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6
Q

current ratio?

A

Current assets/ Current liability

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7
Q

quick ratio?

A

(Current asset-inventory) / current liabilities

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8
Q

benchmarking?

A

it compares performance internally or externally to identify areas of improvement

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9
Q

four types of benchmarking?

A

-Internal benchmarking
-Competitive Benchmarking
-Activity benchmarking
-generic benchmarking

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10
Q

Internal Benchmarking

A

Compare across departments or time

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11
Q

Competitive benchmarking

A

Against direct competitors in the same industry

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12
Q

Activity benchmarking

A

Same activity, different industries

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13
Q

Generic benchmarking?

A

Against similar processes regardless of industry

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