Chapter 12: Problem Solving (PSY311) Flashcards
Def: Problem
an obstacle between a present state and a goal
Def: Problem solving
working around some obstacles to achieve some goal
Goal directed behavior & thoughts
Impasse to be worked around
The Gestalt approach is that success in solving issues is influenced by how it’s ___________ in our minds.
represented
Components to problem solving:
Initial state
Goal state
Subgoals
Operators
Def: Initial state
the starting point of problem solving.
Def: Goal state
End goal that you want to achieve
Def: Subgoals
Target immediate steps
Def: Operators
Rules for legal moves to intermediate states.
Def: Intermediate state
created by each action by a sequence of choices of steps.
Made by Newell & Simon
Mental Representations do what?
All possible actions, operators.
Represents obstances
Configure a reasonable method around obstacles while obeying rules & moving towards the goal.
Def: Well Defined problems
Clear initial state & goal state
Clear operators & possible moves
Def: Ill defined problems
Might have unclear initial state and/or goal state
Unclear operators or possible moves
Def: Insight
any sudden comprehension, realization or problem solution that involves a reorganization of a person’s mental representation of a stimulus, situation, or event to yield an interpretation that wasn’t initially obv.
This is a type of ill-defined problem
Def: Analytically based issues
problems solved by a process of systematic analysis, often us8ing techniques based on past experiences.
We have strategies: either rely on ______ strategies or we develop new ones
prev
Def: Fixation
our tendency to focus on a specific characteristic of the issue that keeps us from arriving at a solution.
Def: Reproductive thinking
applying successful methods to accomplish a similar task
Scaling issues (same strategy, diff operators)
Aka- reproduce what works for you
Def: Productive thinking
shift in perspective.
Requires insight
The 4-line issue requires thinking outside the box and self-imposed operators
Producing new thoughts/ideas to solve issues.
Def: Functional fixedness
Functional fixedness: focusing on familiar functions or uses of an object.
Def: Mental set
a preconceived notion abt how to approach a problem, determined by our experience of what has worked in the past
Def: Water jug problem
participants were told that their task was to figure out on paper how to obtain a required volume of water, then were given 3 empty jars.
________________ used a computer program that was made to simulate our problem solving.
This is the beginning of a research program that ________ problem solving as a process that involves search.
Newell & Simon, describes
Why is the Tower of Hanoi important?
It illustrates means-end analysis, with its setting of subgoals, this can be applied IRL.
Def: Think-aloud procedure
participants were asked to solve a problem and say out loud all of their thoughts. Determine what info one is attending to while solving an issue