Chapter 15 Flashcards
(23 cards)
Group
two or more people who interact with each other to accomplish certain goals or meet certain needs
Team
group whose members work intensely with one another to achieve a specific common goal
Synergy
performance gains that result when individuals and departments coordinate their actions
Formal group
group of managers establish to achieve organizational goals
informal group
a group of managers or nonmanagerial employees form to help achieve their own goal or meet their own needs
top management team
group composed of the CEO, the president, and the heads of most important departments
research and development team
team whose members have the expertise and experience needed to develop new products
command group
group composed of subordinates who report to the same supervisor
task force
committee of managers or nonmangerial employees from various departments or divisions who meet to solve a specific mutual problem
self-managed work team
group of employees who supervise their own activities and monitor the quality of the goods ands services they provide
virtual team
team whose members rarely or never meet face-to-face but, rather, interact by using various forms of information technology such as e-mail, computer networks, telephone, fax, or videoconference
friendship group
informal group composed of employees who enjoy one another’s company and socialize with one another
interest group
an informal group composed of employees seeking to achieve a common goal related to their membership in an organization
division of labor
splitting the work to be performed into particular tasks and assigning tasks to individual workers
task interdependence
degree to which the work performed by one member of a group influences the work performed by other members
pooled task interdependece
interdependence that exists when group members make separate and independent contributions to group performance
sequential task interdependence
when group members must perform specific tasks in a predetermined order
reciprocal task interdependence
the work performed by each group member is fully dependent on the work performed by other group members
group role
member of a group is expected to perform because of his or her position in the group
role making
taking the initiative to modify an assigned role by assuming additional responsibilities
group norms
shared guidelines or rules for behavior that most group members follow
group cohesiveness
degree to which members are attracted to or loyal to their group
social loafing
tendency of individuals to put forth less effort when they work in groups than when they work alone
