Chapter 15 - Maintaining Personal Resilience Flashcards
(19 cards)
What does the APA (2019) define as resilience?
The process of adapting well in the face of adversity… It means bouncing back from difficult experiences.”
Why is the Company Secretary referred to as a corporate athlete?
Because they must maintain their own wellbeing while supporting others in high-pressure environments.
What has been the leading cause of workplace absence in the UK since 2011?
Stress
What factors worsened workplace stress during the Covid-19 pandemic?
Remote work, reduced social contact, digital overload, blurred work-life boundaries
What are the three core elements of stress?
Demands, Appraisal, Response
What is the fight–flight–freeze response?
: A primal brain reaction to perceived threat, even when the situation isn’t life-threatening
Why does prolonged stress harm Board performance?
It leads to anxiety, panic, memory loss, indecision, high blood pressure, and burnout
How do truly resilient people differ from those who just ‘bounce back’?
They bounce back higher — learning from setbacks and building capacity
What makes Board roles uniquely stressful?
Isolation, unsupervised performance, role conflict, poor processes, unrealistic expectations
What are the 3 types of coping?
Problem-focused, Appraisal-focused, Emotion-focused
What are Southwick & Charney’s (2012) 10 resilience factors?
Physical wellbeing, Mental/emotional/moral training, Optimism, Coping strategies, Reframing, Facing fears, Role models, Strengths, Purpose, Social support
What is the i-Resilience model (Robertson & Cooper, 2015)?
Confidence, Social support, Adaptability, Purposefulness
Name three physical habits that build resilience.
Eat healthy, Move regularly, Sleep well
What are some cognitive strategies for building resilience?
Reframing, Mindfulness, Self-belief (esteem and confidence)
What are four ways to build self-belief?
Recognise achievements, Learn from others, Use positive affirmations, Use energising techniques (e.g. music)
Why can the Company Secretary role feel isolating?
Dual reporting lines, independence, and conflicting stakeholder expectations
What six conditions did Robertson & Cooper (2017) say foster a resilient board culture?
Resources, Autonomy, Workload balance, Change support, Relationships, Job satisfaction
