Chapter 16 Flashcards Preview

Human Computer Interaction - CS408 > Chapter 16 > Flashcards

Flashcards in Chapter 16 Deck (10):
1

What are side effects when user is not happy with product

- Frustration
- Resentment
- Anger

2

What is usability

Building things from user perspective

3

what are 2 aspects of usability

1. Strategic (e.g. process of development is wrong)
2. tactical (e.g. a control place on wrong side of screen)

4

What is conflict of interest in product development

Engineer also design the product

5

What is user-center design

The mindset of developer/designer should be user-centeric

6

Who is frame of reference of all work

User

7

Who are usability experts

Testers who do testing from user perspective

8

What is design

Understanding the user wants, needs and motivation and context

9

What are dimension of design

1. Form
2. Meaning
3. Behavior

10

What is interaction design

Designing of behavior of system