Chapter 16 Flashcards
(5 cards)
1
Q
What are the purpose of documentation?
A
Evidence - proper manner
Guidance - for the customer of the process and result
Future work - good starting point
Knowledge - what has been done
2
Q
What specifies learning before doing?
A
External knowledge
Training, Education
Consultants (integrator, knowledge provider, resource provider, trainer)
3
Q
What specifies learning by doing?
A
Previous activities, difficult to manage in practice, ensure continues imporovement
4
Q
What types of immidiate post-mortem are there?
A
Rapid feedback to individuals
Rapid feedback on systems
Provide case history
Reviewer needs to know context and challenges
5
Q
What types of learning are there?
A
Learning before doing
Learning by doing
