Chapter 2 Flashcards
(16 cards)
Define competencies.
Skills + knowledge + attitude = success.
List the components of communication competency.
Informal communication
Formal communication
Negotiation
List the skills required for effective communication competency.
Interpersonal skills
Technical knowledge & skills
List the components of Planning and financial management competency.
Information gathering, analysis, and problem-solving
Planning and organizing projects
Time management
Budgeting
Investment and financial decisions
Managing dividend policies.
List the skills required for effective Planning and financial management competency.
Conceptual skills
Technical skills
What is Planning and financial management competency.
Planning, executing and monitoring progress until completion.
What are the properties of teamwork competency?
Team design
Creating supportive environment
Conflicts and disagreements
What does team design involve?
Formulating goals
Defining tasks
What is strategic action competency?
Diagnosing and assessing different types of managerial problems.
List some strategic actions that top managers need to be prepared to take.
Executing plans
Considering long-term implications of decisions
Assigning priorities to decision-making
What is global awareness competency?
Leveraging global resources for cross-cultural management.
What are the components of global awareness competency?
Cultural knowledge and understanding
Cultural openness and sensitivity
What is emotional intelligence and self-management competency?
Taking responsibility for your life (emotions) at work and beyond.
List the components of emotional intelligence and self-management competency.
Emotional intelligence
Spiritual intelligence
Ethical conduct
Self-awareness and development
List the 4 characteristics of the future of work.
Automation
Technology
Increased productivity
Increased demand for goods and services
List some important 21st century skills.
Critical thinking
Creativity
Collaborating
Emotional Intelligence
Negotiation
