Chapter 2 - Patient Care Flashcards Preview

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Flashcards in Chapter 2 - Patient Care Deck (11)
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1

Terminology - Verbal communication

Speaking using clear, concise language understood by the patient

2

Terminology - Nonverbal communication

Communicating using facial expressions, Eye contact, or body motions

3

Terminology - Diversity

Factors that distinguish humans from one another, including age, gender, race or ethnicity, sexual preference, traditional versus non-traditional families, nuclear versus extended families, marital status, socioeconomic backgrounds, political beliefs, religious beliefs, geographical origin or residence, generation, physical or mental disabilities

4

Terminology - Patient education

Provide the patient with information regarding the procedure being performed, other imaging procedures, or medical center services

5

Terminology - Torts

Personal injury law

6

Terminology - Assault

Action that causes FEAR or apprehension in the patient

7

Terminology - Battery

Inappropriate touching or HARM DONE to patient

8

Terminology - false imprisonment

Unjustified restraint

9

Terminology - invasion of privacy

Violation of any aspect of patient confidentiality

10

Terminology - Libel

Written defamation of character

11

Terminology - slander

Spoken defamation of character