Chapter 4: Developing market opportunities Flashcards

(15 cards)

1
Q

Market penetration

A
  • the total number of customers who have entered a market at a specific point in time.
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2
Q

Market potential

A

the total number of customers who have entered a market , given a specific market definition..

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3
Q

Market share

A

a company’s share divided by the total sales of all companies for a specified product market.

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4
Q

Product life cycle (PLC)

A

the way in which products and services pass through a number of distinct stages from their introduction through to their removal from the market.

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5
Q

Stages of the PLC

A

introduction, growth, maturity, and decline.

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6
Q

Rate of entry

A

the rate at which new customers enter a market.

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7
Q

Sales forecast

A

the expected sales for a defined product market during a specified time period.

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8
Q

Above the line

A

integrated massive campaigns
= raise brand awareness
= reach more people

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9
Q

Below the line

A

smaller, highly targeted marketing
= aimed at individuals
= easy to track returns

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10
Q

Introduction

A
  • introducing the product to the market
  • streaming services such as HBO and online healthcare services
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11
Q

Growth

A

begins with a sharp increase in sales and strategic marketers should focus on gaining market share
- Tesla electric vehicles and apple tv

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12
Q

Maturity

A

Sales plateau
- netflix

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13
Q

Decline

A

as sales decline, costs increase and drastic efforts are needed to reduce costs
- CD players and landline phones

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14
Q

Five major forces that can restrict a market from reaching its full market potential

A
  • awareness
  • availability
  • ability to use
  • benefit deficiency
  • affordability
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15
Q

Market growth potential

A

determined by market penetration and rate of entry

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