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International MGNT > Chapter 5 > Flashcards

Chapter 5 Flashcards

1
Q
  1. In the context of the smartphone industry, which of the following helps Apple differentiate itself from its competitors?
    A. Product innovation
    B. Low-cost strategy
    C. Group achievement
    D. Collective approach to design
A

Product innovation

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2
Q
  1. In the context of Xiaomi’s unconventional approach to design, which of the following is used as a key element of its strategy?
    A. Personal excellence
    B. Patent-protected technology
    C. Long-term inventory holding
    D. Crowd-sourcing
A

Crowd-sourcing

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3
Q
  1. In the context of product focus in the smartphone industry, which of the following approaches is used by Apple to achieve success?
    A. Maintaining first-mover advantage
    B. Celebrating collaboration between employees and the public
    C. Adjusting production to meet demand
    D. Imitating patent-protected technology
A

Maintaining first-mover advantage

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4
Q
  1. A company with a(n) _____ predisposition tries to integrate a global systems approach to decision making.
    A. ethnocentric
    B. polycentric
    C. geocentric
    D. regiocentric
A

geocentric

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5
Q
  1. A company with a(n) _____ predisposition allows the values and interests of the parent company to guide strategic decisions.
    A. polycentric
    B. geocentric
    C. ethnocentric
    D. regiocentric
A

ethnocentric

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6
Q
  1. Firms with a(n) _____ predisposition make strategic decisions tailored to suit the cultures of the countries where the MNC operates.
    A. polycentric
    B. ethnocentric
    C. regiocentric
    D. geocentric
A

polycentric

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7
Q
  1. A(n) _____ predisposition leads a firm to try to blend its own interests with those of its subsidiaries on a regional basis.
    A. geocentric
    B. polycentric
    C. ethnocentric
    D. regiocentric
A

regiocentric

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8
Q
  1. _____ is a belief that one worldwide approach to doing business is the key to both efficiency and effectiveness.
    A. International complacency
    B. Globalization imperative
    C. Worldwide indifference
    D. Cross-cultural contentment
A

Globalization imperative

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9
Q
  1. Firms with a polycentric predisposition have a strategy of _____.
    A. global integration and national responsiveness
    B. national responsiveness
    C. global integration
    D. regional integration and national responsiveness
A

national responsiveness

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10
Q
  1. Firms with a geocentric predisposition have a _____ culture.
    A. home country
    B. global
    C. host country
    D. regional
A

global

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11
Q
  1. A firm with an ethnocentric orientation:
    A. redistributes profits globally.
    B. redistributes profits within region.
    C. repatriates profits to home country.
    D. retains profits in host country.
A

repatriates profits to home country.

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12
Q
  1. Which of the following predispositions is most likely to have a top-down governance?
    A. Regiocentric predisposition
    B. Polycentric predisposition
    C. Ethnocentric predisposition
    D. Geocentric predisposition
A

Ethnocentric predisposition

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13
Q
  1. Advertising in _____ is predominantly emotional, dramatic, and symbolic.
    A. Japan
    B. China
    C. Germany
    D. France
A

France

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14
Q
  1. Which of the following countries prefers advertising that is factual and rational?
    A. India
    B. China
    C. Germany
    D. France
A

Germany

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15
Q
  1. The typical broad, self-deprecating _____ commercial amuses by mocking both the advertiser and consumer.
    A. British
    B. Chinese
    C. Japanese
    D. French
A

British

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16
Q
  1. In _____, spots are viewed as cultural events and reviewed as if they were literature or films.
    A. India
    B. China
    C. Germany
    D. France
A

France

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17
Q
  1. Which of the following is a characteristic of a high-context culture?
    A. Deep personal involvement with others is not valued greatly.
    B. Individuals are taught from a very early age to say exactly what they mean.
    C. Insiders and outsiders are not readily distinguishable.
    D. Agreements tend to be spoken rather than written
A

Agreements tend to be spoken rather than written.

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18
Q
  1. Which of the following is a characteristic of low-context cultures?
    A. Authority is diffused throughout the bureaucratic system.
    B. Insiders and outsiders are easily distinguishable.
    C. Relationships between people are relatively long lasting.
    D. People in authority are personally responsible for the actions of their subordinates.
A

Authority is diffused throughout the bureaucratic system.

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19
Q
  1. Identify an accurate statement about the link between cultural clusters and compensation strategies.
    A. In high-masculinity cultures, high salaries should be paid to senior-level managers.
    B. In Pacific Rim countries, incentive plans should be individual-based.
    C. In countries that have a high individualism index, profit-sharing plans are highly effective.
    D. In Great Britain, managers value collectivism.
A

In high-masculinity cultures, high salaries should be paid to senior-level managers.

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20
Q
  1. _____ is the tendency to view the world through one’s own eyes and perspectives.
    A. Parochialism
    B. Symbolism
    C. Nationalism
    D. Simplification
A

Parochialism

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21
Q
  1. In the context of human resource management (HRM) practices, unlike Americans, Japanese _____.
    A. tend to favor specialized training
    B. hire people based on what they can do for a firm in the short run
    C. use group performance appraisal
    D. view unions in an adversarial manner
A

use group performance appraisal

22
Q
  1. The way in which a manager working in the country of Batangonia interacts with a manager working in the country of Octavia is the same way in which he or she behaves when doing business with an executive working in the country of Cordia. This scenario exemplifies _____.
    A. simplification
    B. parochialism
    C. ethnocentrism
    D. symbolism
A

simplification

22
Q
  1. Which of the following is already being used by the Japanese and is currently being employed by the Americans?
    A. Manager-subordinate performance appraisal
    B. Cross-training and formal authority
    C. Hiring process designed to help identify individuals who will do the best job over the long run
    D. Participative management and autonomous work teams
A

Participative management and autonomous work teams

23
Q
  1. The United States has a _____.
    A. moderate-context culture
    B. low-context culture
    C. variable-context culture
    D. high-context culture
A

low-context culture

23
Q
  1. Malaysia has what could be called a _____.
    A. moderate-context culture
    B. low-context culture
    C. variable-context culture
    D. high-context culture
A

high-context culture

24
Q
  1. The five criteria in the acronym HAIRL stood for _____.
    A. helicopter, analysis, imagination, reality, and leadership
    B. hierarchy, awareness, ingenuity, reverie, and leadership
    C. helicopter, action, interest, reality, and leadership
    D. hierarchy, action, ingenuity, reverie, and leadership
A

helicopter, analysis, imagination, reality, and leadership

25
Q
  1. Identify the country in which Shell’s operating company prioritized the HAIRL appraisal system by putting leadership at the top of the list and helicopter at the bottom.
    A. The Netherlands
    B. Germany
    C. France
    D. Britain
A

Germany

26
Q
  1. In Great Britain, Ireland, and the United States, managers value their individualism and are motivated by all of the following opportunities except _____.
    A. earnings
    B. profit-sharing plans
    C. advancement
    D. recognition
A

profit-sharing plans

27
Q
  1. A partially completed contingency matrix for international human resource management shows that recruitment and selection processes in Japan should_____.
    A. encourage use of sophisticated selection procedures based on recent public policy shifts
    B. use expatriates sparingly and recruit home country nationals at U.S. colleges
    C. obtain skilled labor from government subsidized apprenticeship program
    D. develop trusting relationship with recruit
A

develop trusting relationship with recruit

28
Q
  1. A partially completed contingency matrix for international human resource management shows that recruitment and selection processes in Mexico should _____.
    A. encourage use of sophisticated selection procedures based on recent public policy shifts
    B. use expatriates sparingly and recruit home country nationals at U.S. colleges
    C. obtain skilled labor from government subsidized apprenticeship program
A

use expatriates sparingly and recruit home country nationals at U.S. colleges

29
Q
  1. A partially completed contingency matrix for international human resource management for labor relations shows that firms doing business in China should _____.
    A. treat unions as partners and allow time for negotiations
    B. tap large pool of labor cities and be prepared that lax labor laws may become more stringent
    C. understand changing Chinese labor law and prepare for increasing unionization of labor
A

tap large pool of labor cities and be prepared that lax labor laws may become more stringent

30
Q
  1. A partially completed contingency matrix for international human resource management for labor relations shows that firms doing business in Germany should _____.
    A. treat unions as partners and allow time for negotiations.
    B. tap large pool of labor cities and be prepared that lax labor laws may become more stringent.
    C. be prepared for high wages and short workweek and expect high productivity from unionized workers.
    D. understand changing German labor law and prepare for increasing unionization of labor.
A

be prepared for high wages and short workweek and expect high productivity from unionized workers.

31
Q
  1. A partially completed contingency matrix for international human resource management for compensation shows that firms doing business in China should _____.
    A. use technical training as reward, recognize egalitarian values, and use “more work more pay” with caution
    B. consider all aspects of labor costs
    C. note high labor costs for manufacturing
    D. use recognition and praise as motivator and avoid pay for performance
A

use technical training as reward, recognize egalitarian values, and use “more work more pay” with caution

32
Q
  1. If businesspeople in ______ commit themselves to a date in the future and fail to show up, they may feel no guilt or concern because they believe they have no control over time in the first place.
    A. Great Britain
    B. Arab countries
    C. France
    D. China
A

Arab countries

33
Q
  1. Which of the following is critical to doing business in India?
    A. Shaking hands while greeting
    B. Communicating in local languages
    C. Adopting local dress codes
    D. Understanding Indian values and beliefs
A

Understanding Indian values and beliefs

34
Q
  1. Which of the following statements is true about French workers?
    A. They are known to have an intense work ethic.
    B. They have a reputation for high productivity.
    C. They are willing to sacrifice their leisure time.
    D. They derive motivation from professional accomplishment.
A

They have a reputation for high productivity.

35
Q
  1. The People’s Republic of China had a long tradition of isolation until Deng Xiaoping opened his country to the world in _____.
    A. 1947
    B. 1989
    C. 1932
    D. 1979
A

1979

36
Q
  1. Experienced travelers report that the primary criterion for doing business in China is _____.
    A. a persuasive top management
    B. savvy marketing
    C. technical competence
    D. hard currency
A

technical competence

37
Q
  1. An important dimension of Chinese culture is guanxi, which means _____.
    A. technical competence
    B. good connections
    C. punctuality
    D. business partnership
A

good connections

38
Q
  1. In practice, guanxi resembles _____.
    A. nepotism
    B. individualism
    C. commercialism
    D. parochialism
A

nepotism

39
Q
  1. Statistics show that on average, _____ workers have the longest vacations in the world, four to five weeks annually.
    A. Indian
    B. French/ Australia
    C. Chinese
    D. Arabian
A

French/ Australia

40
Q
  1. Guanxi is an important dimension of the _____ culture.
    A. Arabian
    B. Russian
    C. Brazilian
    D. Chinese
A

Chinese

41
Q
  1. Which of the following cultures is characterized by a universal method of greeting an equal by pressing one’s palms together in front of the chest and saying, “namaste”?
    A. The Russian culture
    B. The Indian culture
    C. The Arabian culture
    D. The Brazilian culture
A

The Indian culture

42
Q
  1. In which of the following cultures punctuality is a strong suit?
    A. The Chinese culture
    B. The Brazilian culture
    C. The Arabian culture
    D. The Indian culture
A

The Chinese culture

43
Q
  1. In the context of Arab countries, what is meant by the expression Bukra insha Allah?
    A. Time is money
    B. Tomorrow if God wills
    C. Good connections
    D. Greetings to you
A

Tomorrow if God wills

44
Q
  1. Many in the United States believe that it is more difficult to get along with the _____ than with other Europeans.
    A. Germans
    B. Austrians
    C. Spanish
    D. French
A

French

45
Q
  1. In _____, one’s social class is very important and these classes include the aristocracy, the upper bourgeoisie, the upper-middle bourgeoisie, the middle, the lower middle, and the lower.
    A. India
    B. Great Britain
    C. France
    D. The United States
A

France

46
Q
  1. Which of the following cultural characteristics should be kept in mind when doing business in Arab countries?
    A. Mutual respect is required at all times.
    B. It is necessary to bring an expensive gift for Arab businesspeople.
    C. Destiny depends on the behavior of individuals.
    D. Social status is largely determined by accomplishments.
A

Mutual respect is required at all times.

47
Q
  1. Most French organizations tend to be _____.
    A. highly centralized and have rigid structures
    B. highly decentralized and have lose structures
    C. highly centralized and have lose structures
    D. highly decentralized and have rigid structures
A

highly centralized and have rigid structures

48
Q
  1. Which of the following cultural characteristics should be kept in mind when conducting business in Russia?
    A. Building personal relationships with partners is important.
    B. Giving gifts to those with whom one wants to transact business is regarded as bribery.
    C. Russian expatriates score high on business practices.
    D. Businesspeople should try and settle business deals quickly.
A

Building personal relationships with partners is important.

International MGNT (14 decks)

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