chapter 5 Flashcards

(28 cards)

1
Q

How is the underwriting department typically structured?

A

A: It has levels like Director, Head of Department, Class Underwriters, Supervisors, Underwriters, and Assistants.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What does each level in underwriting control?

A

A: Each underwriter has authority to make decisions, with the Director having the most discretion.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is an underwriting manual used for?

A

A: It outlines how premiums are calculated based on factors like building type, occupation, and risk factors.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is “pure risk premium”?

A

it’s the amount an insurer needs to collect just to cover the cost of paying claims—nothing extra.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is a delegated authority in insurance?

A

A: It’s when the insurer allows outside entities to carry out underwriting or policy tasks under agreed terms.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the main role of actuaries?

A

A: Actuaries assess risks and set premiums for life and general insurance, predict losses, and manage solvency capital.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How do actuaries estimate the required solvency capital?

A

A: They use models to estimate business risks and worst-case scenarios, following the Solvency II Directive.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is CAT modelling?

A

A: CAT modelling simulates catastrophic events (like floods or earthquakes) to predict potential losses for an insurer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Why is market research important for insurance companies?

A

A: It helps identify customer needs, monitor product success, and formulate marketing strategies.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

How does solvency impact insurance companies?

A

A: Solvency requirements ensure that insurers maintain enough capital to cover risks and claims, with Solvency II being a key regulatory framework.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is customer relationship marketing in insurance?

A

A: It focuses on using customer data to build strong relationships and retain customers for longer periods.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is the purpose of a strategy team?

A

A: A strategy team develops strategic plans for business growth, assessing areas like supply, demand, competition, costs, and investment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Who develops the business strategy in small firms?

A

A: Senior managers and directors typically create the strategy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What information is crucial during M&A negotiations?

A

A: Financial records, sales, staff numbers, service contracts, and regulatory status.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What tool can be used for strategic planning?

A

A: The SWOT model (Strengths, Weaknesses, Opportunities, Threats) helps structure strategic planning.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What does “white label insurance” mean?

A

A: Insurance products sold under another company’s brand, not the insurer’s own.

17
Q

What is the role of the company secretary?

A

A: They manage company filings, board meetings, and legal compliance.

18
Q

Who does the head of internal audit report to?

A

A: The audit committee chairman (non-executive director) and a senior executive (finance director or CEO).

19
Q

What does the Facilities Management (FM) team do?

A

A: The FM team manages office space, property procurement, building maintenance, and safety. They also handle business recovery planning in case of emergencies.

20
Q

What is delegated authority in insurance?

A

A: When an insurer gives another party permission to perform tasks like underwriting or handling claims.

21
Q

What is a coverholder?

A

A: A party with significant authority under delegated authority, able to issue documents, quote premiums, or handle claims.

22
Q

What is a scheme in insurance?

A

A: A specialised policy tailored for a specific group, often managed under delegated authority.

23
Q

What is an MGA (Managing General Agent)?

A

A: A broker acting like an insurer under delegated authority – underwriting, marketing, admin – but not paying claims from their own funds.

24
Q

What’s a line slip?

A

A: An agreement allowing multiple insurers to share a proportion of specific risks, placed in bulk for efficiency.

25
What is a bordereaux?
A: A report (monthly/quarterly/annually) listing all the risks placed under a line slip.
26
What is PPL in the London Market?
A: A digital platform that allows brokers and insurers to transact insurance business electronically.
27
What is a risk register?
A: A centralised list of all known risks a company faces, maintained by the risk management team.
28
What does a risk matrix measure?
A: The likelihood and impact of risks.