CHAPTER 5

Question 1

Human Resource Planning

Answer 1

Is the development of strategies to meet the organisation’s future human resource needs

Question 2

Job Analysis

Answer 2

Is the study of an employee’s job in order to determine the duties performed, the time involved with each of those duties, the responsibilities involved and the equipment needed

Question 3

Job Description

Answer 3

Is a summary of what the worker will be doing, the role they will have in the organisation in terms of duties and responsibilities

Question 4

Job Specification

Answer 4

Will indicate the sort of person an organisation is seeking in terms of personal equalities, skills, education and work experience

Question 5

Job Design

Answer 5

Details the number, kind and variety of tasks that individual employees perform in their jobs

Question 6

Recruitment

Answer 6

Is the process of attracting qualified job applicants from which to select the most appropriate person for a specific job

Question 7

Employee Selection

Answer 7

Involves choosing the candidate who best matches the organisation’s requirements

Question 8

Discrimination

Answer 8

Occurs when a policy or a practice disadvantages a person or a group based on a personal characteristic that is irrelevant to the performance of the work

Question 9

Full-time Permanent Employement

Answer 9

Employees have an ongoing employment contract which includes all legally required entitlements

Question 10

Part-time Permanent Employement

Answer 10

Involves working fewer ordinary weekly or monthly hours compared with full time employees

Question 11

Fixed Term Contract

Answer 11

Is when employment is offered for a specific period

Question 12

Casual Employement

Answer 12

Employees are employed on an hourly basis

Question 13

Remuneration

Answer 13

Is the monetary payment in return for the work an employee performs

Question 14

Wage

Answer 14

Is an hourly or weekly rate of pay

Question 15

Salary

Answer 15

Is when employees are paid a fixed amount each year

Question 16

Salary Sacrifice

Answer 16

Is forgoing salary in order to receive another non-cash benefit of equivalent value

Question 17

On Costs

Answer 17

Are additional costs involved in hiring an employee, above the cost of their wages, and include superannuation, long service leave and workers compensation

Question 18

Induction

Answer 18

Is a process of acquainting new employees with the organisation and the jobs they will perform

Question 19

Training

Answer 19

Generally refers to the process of teaching new staff how to do their job more efficiently and effectively by boosting their knowledge and skills

Question 20

Development

Answer 20

Refers to activities that prepare staff to take on greater responsibility in the future

Question 21

Learning Organisation

Answer 21

Monitors and interprets its environment, seeking to improve its understanding of the interrelationship between its actions and its environments

Question 22

Succession Planning

Answer 22

Focuses on preparing employees with potential to take on key management positions within the organisation in the future, should the need arise

Question 23

Recognition and Rewards Program

Answer 23

Aim at both acknowledging the work an employee has done and providing some sort of benefit, such as cash, merchandise, travel or gift certificates, in return for a job well done

Question 24

Intrinsic Rewards

Answer 24

Come from the task or job itself, such as recognition or feedback or a sense of achievement

Question 25

Extrinsic Rewards

Answer 25

Are outside the job itself, they may be monetary or non-monetary

Question 26

Performance Management

Answer 26

Focuses on improving both organisational and individual employee performance through relating organisational performance objectives to individual employee performance objectives

Question 27

Performance Appraisal

Answer 27

Is the formal assessment of how efficiently and effectively an employee is performing their role in an organisation

Question 28

Performance Feedback

Answer 28

Is the information provided to an employee after a performance appraisal

Question 29

Retirement

Answer 29

Occurs when an employee decides to give up full time or part-time work and no longer be apart of the labour force

Question 30

Termination

Answer 30

Is the ending of the employment of an employee

Question 31

Resignation

Answer 31

Is the voluntary ending of employment by the employee 'quitting' their job

Question 32

Redundancy

Answer 32

Occurs when a person's job no longer exists, usually due to technological changes, an organisational restructure or a merger or acquisition

Question 33

Retrenchment

Answer 33

Occurs when a business dismisses an employee because there is not enough work to justify paying them

Question 34

Dismissal

Answer 34

Occurs when the behaviour of an employee is unacceptable and an organisation terminates their employment

Question 35

Unfair Dismissal

Answer 35

Is when an employee is dismissed because the employer has discriminated against them in some way