Chapter 6

Question 1

Healthcare organizations have developed a response to their lack of permanent staff through the use of _______________ staffing. An example of this effort is the use of workers who are used for specific periods of time for specific jobs and are called ______________________.

Answer 1

• flexible

- Temporary employees

Question 2

Often times employers look within the organization to seek workers to fill vacancies. This is called __________________________ and is beneficial for the employer since those candidates are familiar and are also more _______________ than external candidates with the possibility for advancement as an incentive.

Answer 2

• Internal recruiting

- motivated

Question 3

One form of attracting candidates from outside the organization is called____________________________ and is necessary when there are no applicants from within. Several sources of acceptable candidates are available to employers to seek out new workers and include _________________ and ________________________.

Answer 3

• external recruiting

- newspaper ads and the internet

Question 4

A popular worldwide resource for employers to advertise vacancies is ______________________. Two specific areas utilized by employers to advertise are called ___________________ and __________________.

Answer 4

• the internet

- Monster.com and Career.com

Question 5

The use of worldwide recruitment has its advantages and disadvantages. One advantage is that it is __________ effective. One disadvantage is that qualified candidates may not have ____________ access and may not be able to apply.

Answer 5

• cost

- Internet

Question 6

The process of matching the right person with the job is called ________________. This follows an effort to review all possible candidates from a pool of applications then choosing who best to be placed into a position and is called ________________.

Answer 6

• selection

- placement

Question 7

Two characteristics that employers look for in candidates which are indicators of past or future performance are ________________ and ______________. These two characteristics are discussed in the interview and demonstrated by the candidate through their past _______________ in other jobs.

Answer 7

• ability, motivation and experience

Question 8

Some employers are utilizing a process of “pre-interviewing” to get a sense of the skills and abilities of a candidate and to invite only those most qualified to an official interview. This process is called a ___________________.

Answer 8

• job preview

Question 9

There are three types of interviews. The one which asks the candidates how they would react under certain situations is called a ______________ interview. Interviews given by a group of individuals is called a _______________ interview. An interview given with specific questions which are then scored is called a ______________ interview.

Answer 9

• Behavioral
• Panel
• Structure

Question 10

In the area of placement and selection KSA’s or _______________, ______________ and _______________ are typically focused upon.

Answer 10

• Knowledge, skills, ability