Chapter 8 Flashcards

1
Q

There are several benefits derived from organizational training and development. Three such benefits are: an increased capacity of employees to ______ with healthcare changes, an organizational capacity to keep or _____ its current employees and lastly it is an investment in _______ which benefits the organization in the long term.

A

Cope, Retain, Human capital

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Three examples of non-clinical training are: _________, ____________, and ____________

A

Fire safety, personal computer skills, and team building.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Job performance, training and employee learning must be integrated to be effective. This means that in order for training to be most effective it must occur as _______ as possible to the job and achieve _________ time learning.

A

close, real

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Strategic learning refers to a process of training which emphasizes a connection between organizational goals and individual __________ in an effort for the company to help achieve an _________

A

competencies and advantage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

There are two kinds of orientation for new employees. One is general in nature and presents the whole company and is called ________ orientation. The other is specific in nature and presents the department and or job requirements and is called __________ orientation.

A

Generic , Job specific

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

There are several purposes for new employee training two of which have to do with the establishment of positive/favorable impressions of the organization and the ______ and to foster interpersonal ________ between and among new workers.

A

job, relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

E-Learning or ________ Learning is a training methodology employed to help save costs and utilize technology to teach workers. It consists of the internal use of an organizational specific “net” called an _______ as well as an “open” web-based approach called the ________ also called ________ learning consisting of WebCT.

A

electronic, Intranet, Internet, distance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

__________ and ________ consistently rank at the top of what workers want from their jobs. _________ is very specific in its focus while __________ is a more general or broad focus in its approach to employee improvement.

A

Training and development

Training, development

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

In the investment of human capital there are “on-site” and “off-site” methods of training and development employed by organizations. One example of an on-site training method is ________ which refers to a continual observation and feedback process. An example of an off-site training method is ________ which is paid time off to develop one’s self and career.

A

Coaching, Sabbatical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly