Chapter 1 Flashcards

1
Q

In the US healthcare delivery system there are over ______ healthcare establishments. _______ employ the majority of healthcare workers accounting for over _______% of healthcare workers altogether.

A
  • 500,00
  • Hospitals
  • 33 percent
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2
Q

Three “key areas for awareness” essential to know and understand in the healthcare delivery system are: …..

A

access is largely based on insurance coverage, tech driven and providing culturally competent care.

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3
Q

A demographic trend or “future state” of healthcare which will have a profound impact on the delivery of health services for older people is that of the aging of the ___ who began turning 65 in the year ___ at the rate of 1 every ____ and will continue to do so for the next ___ consecutive years. They are also referred to as the Sandwich generation and number approximately 74 million.

A
  • Baby Boomers
  • 2011
  • 11 Seconds
  • 18
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4
Q

The recruitment and retention of healthcare workers is becoming more and more challenging. One “compelling” issue requiring immediate attention is that…

A

many women have chosen careers outside of healthcare.

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5
Q

The initials JC stand for _____ which is an accreditation body for healthcare organizations.

A

Joint Commission

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6
Q

Planning and analysis, compliance, staffing, development, compensation and benefits, health, safety and security and employee labor relations are considered …

A

HR activities

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7
Q

It is a proven fact that when nurses work overtime the potential for error in patient care increases. (T or F)

A

True

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8
Q

In the area of benefits and compensation those who pay for the healthcare of workers are

A
  • Employees and Employers
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9
Q

Two examples of on-site employer benefits to workers are..

A
  • On site gym and child care
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10
Q

A low retention rate will most likely lead to a high ___ rate.

A
  • Turnover
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11
Q

That which refers to maintaining a healthy work and personal life is called

A
  • Work/life balance
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12
Q

One major HR change element regarding healthcare worker’s work life is

A
  • Flexible work hours
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