Chapter 6 Flashcards

(38 cards)

1
Q

Nonverbal communication

A

Those behaviors and characteristics that convey meaning without words

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2
Q

Nonverbal channels

A

The various forms that nonverbal communication takes

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3
Q

What do characteristics do in a conversation?

A

Often conveys more than verbal communication and usually believed over it
Used to express emotion

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4
Q

Turn-taking signal

A

Nonverbal behavior that indicates when a person’s turn to speak

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5
Q

Immediacy behavior

A

Nonverbal behavior that conveys attraction or affiliation

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6
Q

Facial displays

A

the use of facial expression for communication

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7
Q

Oculesics

A

Eye behaviors

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8
Q

Emblem gesticulation

A

Gestures with a direct verbal translation

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9
Q

Illustrator gesticulation

A

Gestures that enhance or clarifies a verbal message

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10
Q

Affect display gesticulation

A

Gestures that communicates emotion

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11
Q

Regulator gesticulation

A

Gestures that control the flow of the conversation

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12
Q

Adaptor gestures

A

Gestures used to satisfy a personal need

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13
Q

Kinesics

A

The study of body movement

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14
Q

Haptics

A

The study of touch

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15
Q

High-contact culture

A

Cultures that frequently touch and maintain little personal space

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16
Q

Low-contact culture

A

Cultures that infrequently touch and maintain high levels of personal space

17
Q

Vocalics

A

Aspects that convey meaning

Example: Men have low vocalics

18
Q

Paralanguage

A

Vocalic behaviors that go along with verbal behavior to convey meaning

19
Q

Olfactics

A

The study of smell

20
Q

Proxemics

A

How we use space to communicate

21
Q

What do physical appearances do?

A

They will send messages, whether with intention or not

22
Q

Halo effect

A

We attribute positive qualities to attractive people

23
Q

Devil effect

A

We attribute negative qualities to less attractive people

24
Q

Chronemics

A

The way we use time to communicate

25
Artifacts
The objects and visual features in an environment that reflect who we are
26
Blading
Orienting shoulder toward something
27
Billowing
Ruffling shirt
28
Tell
An obvious characteristic to show the person is lying
29
Micro expressions
The split second moment that shows the person's true feelings for something
30
Thumb twitch
Being antsy | Threatening signal
31
Self-touch gesture
A gesture that a person does to comfort themselves
32
Sex Difference: Emotional expressiveness
Woman are more expressive than men | Exception to anger
33
Sex Difference: Eye contact
Female pairs use eye contact more
34
Sex Difference: Personal space
Women's space more often violated than men's space
35
Sex Difference:Touch
Men touch women more than women touch men | Female pairs touch more than male ones
36
Appearance
Cultural norms create different looks for women and men
37
Emotional intelligence
the ability to perceive and understand emotions
38
Norming
Establishing a baseline behavior