Chapter 6: Organizational Change and Development Flashcards
A system of planned interventions designed to change an organization’s structure and/or
processes to achieve a higher level of functioning
Organization development
Refers to any alteration in organizational structures, processes, or strategies.
Organizational change
DIFFERENT FACTORS DRIVING ORGANIZATIONAL CHANGE (8)
Technology
Cultural Diversity
Emergence of advanced communication technologies
Globalization and Global Competition
Redistribution of Economic Power
Consumer Needs
Government Deregulation
Environmental Standards
Seeks to create significant, fundamental shifts in how an organization operates and organizes itself.
Transformational Change
Introduces small, but meaningful changes to an organization’s systems, processes, and structures
Incremental Change
Seeks to build on existing processes, structures, and capabilities of an organization in order to bring about meaningful improvements
Developmental Change
Involves making corrections or improvements to existing systems, processes, and structures in order to bring about more efficient and effective operations troubleshooting and problem solving.
Remedial Change
Making adjustments to existing processes and systems in order to improve efficiency and effectiveness
Process and System Change
Focuses on transforming the organization’s culture, values, and behaviors in order to drive greater efficiency and effectiveness
People and Culture Change
Alters the way an organization is structured in order to improve efficiency and effectiveness
Structural Change
Involves merging or acquisition of two or more business
Merger and Acquisition Change
Involves splitting of an organization into two or more separate entities
De-merger Change
Reducing the size of an organization
Downsizing
Moving of an organization or parts of it to a new location
Relocation Change
Making modifications to the organization’s brand or public image, in order to create a more compelling and attractive image
Rebranding Change
Systematic approaches used to enhance
organizational effectiveness, employee well-being, and productivity.
ORGANIZATIONAL INTERVENTIONS
3 LEVELS OF ORGANIZATIONAL INTERVENTIONS
Individual
Group
Organizational
Modifying job roles/ responsibilities.
Job Variety
High degree of control over work and feedback on performance enhance motivation.
Motivation
Focuses on enhancing employees’ faith in their abilities, judgment, and decision making.
Self- Efficacy
Fosters resilience, optimism, and motivation.
Hope
Identifying employees strengths to leverage it and incorporate it to their personal development plan.
Personal Development
Leveraging employee’s strengths
Strength-Based Development
3 steps of Strength-Based Development
Identification
Integration
Behavior Change
