chapter 7 Flashcards

1
Q

non-durable good
durable good

A

-item does not last and is consumed only once .
-producted lasts for an extended period of time.

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2
Q

4 I’S

A

intangibility
inconsistency
inseperability
inventory

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3
Q

benefit a consumer derives from having the product

A

core product

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4
Q

physical good or the service that consumer purchases when buying a product

A

actual product

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5
Q

additional features and attributes that accompany a product

A

Augmented product

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6
Q

product line

A

group of similar products that are closely related because they satisfy a similar need

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7
Q

product mix

A

all products lines marketed by a company

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8
Q

product mix width

A

number of diff product lines offered by the company

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9
Q

product line depth

A

a number of diff versions of each product sold within its lines.

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10
Q

items the consumer does not know about or is not interested in purchasing

A

unsought purchase

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11
Q
A
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