CHAPTER 7

Question 1

the act of giving employees reasons or incentives to work to achieve organizational objectives

Answer 1

MOTIVATING

Question 2

the process of activating behavior, sustaining it, and directing it toward a particular goal.

Answer 2

MOTIVATION

Question 3

three stages of motivation

Answer 3

1. Activating
2. Sustaining
3. Directing

Question 4

Factors contributing to motivation.

Answer 4

1. Willingness to do a job
2. Self-confidence in carrying out a task
3. Needs satisfaction