Chapter 9 Flashcards

(29 cards)

1
Q

Human resources management (HRM)

A

All the activities involved in acquiring, maintaining, and developing an organization’s human resources

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2
Q

Replacement chart

A

A list of key job roles, current employees, and existing and potential job vacancies

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3
Q

Skills inventory

A

A computerized database containing information on the skills and experience of all current employees

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4
Q

Multiculturalism

A

The fundamental belief that all citizens are equal regardless of their racial or ethnic backgrounds

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5
Q

Workplace diversity

A

The differences among people in the workforce in terms of social background, ethnicity, gender, religion, age, physical or learning abilities, and sexual orientation

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6
Q

Job analysis

A

A systematic approach that identifies and determines the job duties and requirements and their relative importance to other jobs in the organization

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7
Q

Recruiting

A

The process of attracting qualified job applicants

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8
Q

Job description

A

A list of the tasks and responsibilities for a particular job

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9
Q

Selecting

A

Identifying who has the qualifications necessary to be successful in the position and offering the chosen candidate a position in the company

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10
Q

Job specification

A

A list of the qualifications required to perform a particular job

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11
Q

Probationary period

A

A period of time for the company to assess the job performance of a new employee and for the new employee to assess their fit with the company

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12
Q

Compensation

A

The monetary and non-monetary payments employees receive in return for their labour

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13
Q

Benefits

A

Forms of indirect compensation including pensions, health insurance, and vacation

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14
Q

Orientation

A

The process of acquainting new employees with an organization

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15
Q

Training

A

The process of teaching new employees how to do their jobs, or teaching existing employees how to do their jobs more effectively and efficiently

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16
Q

Performance appraisal

A

The evaluation of employees’ current and potential levels of performance to allow managers to make objective human resources decisions

17
Q

Development

A

The process of preparing employees to assume increased responsibility in both present and future positions

18
Q

What are the three activities surrounding HR management (HRM)

A

Acquisition of employees

Maintenance of employees (encouraging employees to stay and work effectively)

Development of employees

19
Q

what does EDI stand for

A

equity, diversity, and inclusion.

20
Q

what are the three benifits of a diverse workforce?

A

marketing edge (better understanding of what will work in their country)

drives creativity and innovation

Attracts top talent

21
Q

what are the two techniques to forcasting HR supply

A

replacement chart

Skills inventory

22
Q

what someone in job analysis create?

A

Job description

Job specification

23
Q

what are the six steps to recruitment

A

attract candidates

screen candidates

interview

compare

chech references

make offers

24
Q

what are the three things that a compensation plan must be?

A

competitive

Fair enough to keep existing talent in the company

Resounable so companies can drive profit

25
why do companies use non monetary benifits?
they can raise productivity, and can provide a competitive advantage to a company and make it more attractive to work at
26
what does legislation affecting HRM are generally aimed at?
protecitng rights of employees promoting job safety Eliinating discrimination
27
what is the difference between training and development?
training is keeping and improving relevant skills development is preparing employees to assumed future skills.
28
what are the four types of training
on the job (doing work with supervision) Simulations Classroom teaching Online training
29