Chapter5

Question 1

Define human resource planning.

Answer 1

Is the development of strategies to meet the organisations future human resource needs.

Question 2

Define job analysis.

Answer 2

Is the study of an employees Jon in order to determine the duties performed, the time involved with each of those duties, the responsibilities involved and the equipment required.

Question 3

Define job analysis.

Answer 3

Is a summary of what the worker will be doing- the role they will have in the organisation in terms of duties and responsibilities.

Question 4

Define job specification.

Answer 4

Will indicate the sort of person an organisation is seeking in terms of personal qualities, skills, education and work experience.

Question 5

Define job design.

Answer 5

Details the number, kind and variety of tasks that individual employees perform in thei jobs. Jobs may be designed so they include a variety of tasks to keep employees interested and motivated.

Question 6

Define recruitment.

Answer 6

Is the process of attracting qualified job applicants from which to select the most appropriate person for a specific job.

Question 7

Define employees selection.

Answer 7

Involves choosing the candidate who best matches the organisations requirements.

Question 8

Define discrimination.

Answer 8

Occurs when a policy or a practice disadvantages a person or a group based on a personal characteristic that is relevant to the performance of the work.

Question 9

Define full time permanent employment.

Answer 9

Employees have an ongoing employment contract which includes all legally required entitlements.

Question 10

Define part time permanent employment.

Answer 10

Involves working fewer ordinary weekly or monthly hours compared with full time employees.

Question 11

Define fixed term contract.

Answer 11

Is where employment is offered for a specific period.

Question 12

Define casual employees.

Answer 12

Are employed on an hourly basis.

Question 13

Define remuneration.

Answer 13

Is monetary payment in return for the work an employee performs.

Question 14

Define wage.

Answer 14

Is an hourly or weekly rate of pay.

Question 15

Define induction.

Answer 15

Is a process of acquainting new employees with the organisation- it’s history, structures, objectives, culture, policies and practices- and the jobs they will perform.

Question 16

Define training.

Answer 16

Generally refers to the process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills.

Question 17

Define development.

Answer 17

Refers to activities that prepare staff to take on greater responsibility in the future.

Question 18

Define recognition and reward programs.

Answer 18

Aim at both acknowledging the work an employee has done and providing some sort of benefit, such as cash, merchandise, travel or gift certificates, in return for a job well done.

Question 19

Define intrinsic rewards.

Answer 19

Come from the task or job itself, such as recognition of feedback or a sense of achievement.

Question 20

Define extrinsic rewards.

Answer 20

Are outside the job itself. They may be monetary or non-monetary.

Question 21

Define performance management.

Answer 21

Focuses on improving both organisational and individual performance through relating organisational performance objectives to individual employee performance objectives.

Question 22

Define performance appraisal.

Answer 22

Is the formal assessment of how efficiently and effectively an employee is performing their role in the organisation.

Question 23

Define performance feedback.

Answer 23

Is the information provided to an employee after a performance appraisal.

Question 24

Define termination.

Answer 24

Is the ending of the employment of an employee.

Question 25

Define retirement.

Answer 25

Occurs when an employee decides to give up full time or part time work and no longer be part of the labour force.

Question 26

Define resignation.

Answer 26

Is the voluntary ending of employment by the employee 'quitting' their job.

Question 27

Define redundancy.

Answer 27

Occurs when a persons job no longer exists, usually due to technological changes, an organisational restructure or a merger or acquisition.

Question 28

Define retrenchment.

Answer 28

Occurs when a business dismisses an employee because there is not enough work to justify paying them.

Question 29

Define dismissal.

Answer 29

Occurs when the behaviour of an employee is unacceptable and an organisation terminates their employment.

Question 30

Define unfair dismissal.

Answer 30

Is when an employee is dismissed because the employer has discriminated against them in some way, such as firing someone because she is pregnant.

Question 31

What practices and processes Coke under the establishment phase of the employment cycle?

Answer 31

Job analysis Job design Recruitment Selection Remuneration

Question 32

What practices and processes come under the maintenance phase of the employment cycle?

Answer 32

Induction Training and development Reward and recognition Performance management

Question 33

What practices and processes come under the termination parade of the employment cycle.

Answer 33

``` Retirement Resignation Redundancy Retrenchment Dismissal ```