CHP. 10 Flashcards
(42 cards)
Project management body of knowledge (PMBOK)
Provides project managers, sponsors, and team leaders with a large array of accepted project management techniques and practices.
IT projects
Projects of all shapes and sizes that renew and adapt IT infrastructure.
Information technology project management (ITPM)
The collection of techniques and methods that project managers use to plan, coordinate, and complete IT projects.
Product management professionals (PMPs)
Individuals certified by the Product Management Institute as having product management skills.
IT operations
Service, maintenance, protection, and management of IT infrastructure.
IT Services
Commonly used name for service area within organizations focused on providing basic computing infrastructure, networking and security, standard business applications, and end user support.
Production systems
The entire set of systems that support operations.
Information Technology Infrastructure Library (ITIL)
A well-recognized collection of books providing a framework of best practice approaches to IT operations. ITIL provides a large set of management procedures that are designed to support businesses in achieving value from IT operations.
IT project risk
Structural risk, volatility risk, and project process; performance, knowledge resources, organizational support, project management practices, and both process and product performance.
Systems development life cycle (SDLC)
The classic process used to develop information systems. These basic tasks of systems development are combined into the following phases: system definition, requirements analysis, component design, implementation, and system maintenance (fix or enhance).
Systems development
The process of creating and maintaining information systems. It is sometimes called systems analysis and design.
Agile methods
Development methods, such as rapid application development (RAD), object-oriented systems development (OOD), and extreme programming (XP).
Systems analysis
The process of creating and maintaining information systems, sometimes called systems development.
System definition phase
The first phase in the SDLC, in which developers, with the help of eventual users, define the new system’s goals and scope, assess its feasibility, form a project team, and plan the project.
Cost feasibility
One of four dimensions of feasibility.
Schedule feasibility
One of four dimensions of feasibility.
Technical feasibility
One of four dimensions of feasibility.
Organizational feasibility
One of four dimensions of feasibility.
Requirements analysis phase
The second phase in the SDLC, in which developers conduct user interviews, evaluate existing systems, determine new forms/reports/queries, identify new features and functions, including security, and create the data model.
Systems analysts
Information systems professionals who understand both business and technology. They are active throughout the systems development process and play a key role in moving the project from conception to conversion and, ultimately, maintenance. These analysts integrate the work of the programmers, testers, and users.
Business analysts
Analysts who develop the business case for a newly proposed system and develop the requirements for the system.
Commercial-off-the-shelf (COTS)
Software that is purchased as-is and is not customized.
Test plan
Groups of sequences of actions that users will take when using the new system.
Product quality assurance (PQA)
The testing of a system. PQA personnel usually construct a test plan with the advice and assistance of users. PQA test engineers perform testing, and they also supervise user-test activity. Many PQA professionals are programmers who write automated test programs.
