Chp 10 Flashcards
(15 cards)
Human resource management is the process of ______, developing, and maintaining a high-quality workforce.
attracting
Which is not a major responsibility of human resource management?
maintaining ISO 14001
____ regulations are designed to ensure equal employment opportunities for people historically underrepresented in the workforce.
Employment equity
If an employment test yields different results over time when taken by the same person, it lacks _____.
reliability
The assessment centre approach to employee selection relies heavily on ___.
simulations and experiential exercises
___ is a form of on-the-job training wherein an individual learns by observing others who demonstrate desirable job behaviours.
Modelling
The first step in strategic human resource planning is to ____.
review organizational mission, objectives and strategies
In Canada, the ____ protects employees’ right to join unions.
Trade Unions Act of 1985
Socialization of newcomers occurs during the ____.
orientation
In human resource planning, a ____ is used to determine exactly what is done in an existing job.
job analysis
Which is not an on the job training program?
a. gain-sharing
b. job rotation
c. coaching
d. modelling
a. gain-sharing
The ___ purpose of performance appraisal is being addressed when a manager describes training options that might help an employee improve future performance.
development
Whether a structure is tight or loose and whether decisions are change-oriented or driven by the status quo are indicators of an organization’s _____.
culture
Pluralism and the absence of discrimination and prejudice in policies and practices are 2 important hallmarks of _____.
the glass ceiling effect
A manager who ____ is displaying a commitment to valuing human capital.
views ppl as assets to be nurtured and developed over time
