CHP 13

Question 1

T/F implementation phase if the most expensive and time-consuming phase of the entire life cycle?

Answer 1

True

Question 2

What are the deliverables for coding?

Answer 2

code

program documentation

Question 3

What are the deliverables for testing?

Answer 3

test senarios and test data

results of program and system testing

Question 4

What are the deliverable for installation?

Answer 4

user guides
user training plan
installation and conversion plan

Question 5

What are the deliverables for documentation?

Answer 5

system documentation

user documentation

Question 6

What are the deliverables for User Training plan?

Answer 6

Classes

tutorials

Question 7

What are the deliverables for user training modules?

Answer 7

Training materials

computer-based training aids

Question 8

What are the deliverables for User Support Plan?

Answer 8

Help desk
online help
bulletin boards and other mechanisms

Question 9

what is inspections?

Answer 9

participants examine program code for predictable language specific errors

Question 10

What is Desk Checking?

Answer 10

program code is sequentially executed manually by reviewer

Question 11

Unit Testing?

Answer 11

each module is tested alone in an attempt to discover any errors in it code

Question 12

Integration testing?

Answer 12

bringing together all of the modules that a program comprises for testing purposes

Question 13

System testing?

Answer 13

bringing together of all of the programs that a system comprises for test purposes

Question 14

Sub testing?

Answer 14

used in testing modules, especially where modules are written and tested in a top-down fashion where a few lines of code are used to substitute for subordinate modules

Question 15

Testing Harness?

Answer 15

automated testing environment used to review code for errors, standards violations and other design flaws

Question 16

Refactoring

Answer 16

making a program simpler after adding a new feature

Question 17

Acceptance testing

Answer 17

testing the system in the environment where it will eventually be used

Question 18

Alpha testing?

Answer 18

simulated but typical data are used for system testing

Question 19

Beta testing?

Answer 19

live data are used in the users real working environment

Question 20

installation

Answer 20

organizational process of changing over from the current IS to a new one

Question 21

Direct installation

Answer 21

changing over from old IS to a new one by turning off the old system when the new one is turned on

Question 22

Single location installation

Answer 22

trying out a new IS at one site and using the experience to decide if and how the new system should be deployed throughout the organization

Question 23

Phased installation

Answer 23

changing from old IS to new one incrementally, starting with one ore a few functional components and gradually extending the installation to cover the whole new system

Question 24

System documentation

Answer 24

detailed information about a systems design specifications, its internal workings and its functionality

Question 25

User documentation

Answer 25

written or other visual information about an application system, how it works and how to use it

Question 26

Internal documentation

Answer 26

system documentation that is part of the program source code or is generated at compile time

Question 27

External Documentation

Answer 27

system documentation that includes outcome of structure diagramming techniques such as data flow and entity relationship diagrams

Question 28

Support?

Answer 28

ongoing education and problem solving assistance to IS users

Question 29

Electronic performance support system (EPSS)

Answer 29

online help systems that go beyond providing help, they embed training directly into a software package ex: tutorial

Question 30

Help desk?

Answer 30

department function and is staffed by IS personnel