COMM 3142 - Ch. 3

Question 1

productivity

Answer 1

the result of the efficient and effective accomplishment of a group task

Question 2

cohesiveness

Answer 2

the degree to which members feel a part of a group, wish to stay in the group, and are committed to each other and to the group’s work

Question 3

task dimension

Answer 3

(of groups) The work to be performed by a group

Question 4

social dimension

Answer 4

(of groups) the relationships that form among members in a group and their imparct on the group as a whole

Question 5

diverse membership

Answer 5

Proportional representation by culture, ethnicity, gender, and age

Question 6

twenty percent rule

Answer 6

the minimum standard to combat gender and ethnic bias in groups: when no less than 20 percent of group members are composed of women and minorities, discriminiation against these groups drops substantially

Question 7

primary tension

Answer 7

The initial jitters and uneasiness felt by individuals when they first join a group

Question 8

secondary tension

Answer 8

The stress and strain that occurs within a group when disagreements and conflicts emerge and decisions must be made

Question 9

norms

Answer 9

rules that regulate behavior in groups

Question 10

explicit norms

Answer 10

rules in groups that expressly identify acceptable behavior

Question 11

implicit norms

Answer 11

rules in groups that are indirectly indicated by uniformities in the behavior and expressed attitudes of members

Question 12

conformity

Answer 12

the adherence to group norms by the group members

Question 13

hazing

Answer 13

any humiliating or dangerous activity expected of individuals to join a group, regardless of their willingness to participate in the activity

Question 14

cyberostracism

Answer 14

a remote form of ostracism that occurs in virtual groups

Question 15

collective effort model (CEM)

Answer 15

it suggests that group members are strongly motivated to perform well in a group if they are convinced that their individual effort will likely help in attaining valued results

Question 16

Social loafing

Answer 16

the tendency of a group member to exert less effort on a task when working in a group than when working individually

Question 17

social compensation

Answer 17

a group member’s increased motivationto work harder on a group task to counterbalance the lackluster performance of other members

Question 18

group socialization

Answer 18

the communication process in which new and established group members adjust to one another