COMM 3142 - Exam 2, Ch. 7-11

Question 1

T of F: Advance in electronic technology have made a bias for speed; faster is not only possible, but expected.

Answer 1

TRUE

Question 2

T or F: A glut of information makes it very difficult to ascertain useless from useful information

Answer 2

TRUE

Question 3

Excessive cohesiveness discouraging dissent in the group is a process called

Answer 3

GroupThink

Question 4

A consistent relationship between two variables

Answer 4

correlation

Question 5

When groups become more resk-taking or cautious after discussion has occurred than the initial preferences of group members would indicate, this is called

Answer 5

group polarization

Question 6

T or F: A group has to display all the symptoms of GroupThink in order to experience the poor quality decision that accompany groupthink

Answer 6

FALSE

Question 7

T or F: Playing devil’s advocated is one effective means of combating confirmation bias

Answer 7

TRUE

Question 8

T or F: Groups consistently take greater risks than do individuals

Answer 8

FALSE

Question 9

Several group members believe in the power of Therapeutic Touch (TT). They see a program on the Discovery Channel that shows examples of TT in action. They are now even more convinced than ever that TT heals people. Another program on PBS, however, announces that it will show TT is a fraudulent, worthless therapy. Group members refuse to watch this program because it casts doubt on their belief in TT. This is an example of

Answer 9

confirmation bias

Question 10

T or F: Groupthink can be most effectively addressed by discouraging dissent in a group so the group can get its work accomplished in an efficient manner

Answer 10

FALSE

Question 11

T or F: A true consensus requires a unanimous agreement, commitment of all parties to defend the decision to outsiders, and satisfaction with the process used to make the decision and the degree of participation from all group members

Answer 11

TRUE

Question 12

T or F: As groups grow larger, consensus becomes easier to attain because you have more voices to support it.

Answer 12

FALSE

Question 13

Majority rule may be advantageous when

Answer 13

decisions must be made relatively quickly

Question 14

T or F: Group discussions that follow some systematic procedure tend to be more productive than relatively unstructured discussions

Answer 14

TRUE

Question 15

T or F: A group should establish criteria for evaluating solutions to problems before solutions are suggested

Answer 15

TRUE

Question 16

“What changes, if any, should be made in priority process used to distribute parking permits on campus” is an example of a

Answer 16

question of policy

Question 17

T or F: Participation from all group members during group discussions should always be encouraged

Answer 17

FALSE

Question 18

T or F: Effective group decision making requires analysis and understanding of a problem before members search for solutions

Answer 18

TRUE

Question 19

As group leader, you want to produce change in several areas. Before attempting to implement changes, you should consider primary factors that produce resistance to change, such as, changes are less likely to be accepted by group members when

Answer 19

they threaten the security of group members

Question 20

A direct outgrowth of John Dewey’s reflective thinking process is

Answer 20

The Standard Agenda

Question 21

A competitive form of power

Answer 21

Dominance

Question 22

T or F: Whenever a group member arrives late to a meeting, it is an example of the tactical tardiness resistance strategy

Answer 22

FALSE

Question 23

individuals are inclined to obey legitimate authority is an example of

Answer 23

Milgrams studies on “Obedience”

Question 24

T or F: Resistance is often duplicitous and manipulative, and generally should be discouraged as incompetent communication

Answer 24

TRUE

Question 25

Effective ways to address passive aggressive resistance strategies include

Answer 25

confronting the strategy directly

Question 26

T or F: an extrinsic reward is enjoying what one does for its own sake and an intrinsic reward is an inducement such as money, grades, or recognition

Answer 26

FALSE

Question 27

T or F: The most fundamental lesson of the Milgram studies is that when the destructive effects of people's behavior become clear and when individuals are ordered by authority figures to carry out actions that are viewed as objectionable, most individuals will defy legitimate authority figures

Answer 27

FALSE

Question 28

T or F: Assertiveness is primarily a strategy of resistance

Answer 28

FALSE

Question 29

T or F: High power-distance cultures generally accept the fact that the more powerful are entitled to greater power than less powerful individuals

Answer 29

TRUE

Question 30

Strategic stupidity is a type of

Answer 30

resistance strategy

Question 31

T or F: Avoiding is always an ineffective conflict management style because it ignores the conflict instead of confronting it directly

Answer 31

FALSE

Question 32

T or F: The most appropriate situation to use accommodating as a conflict management strategy is when issues are a minor concern to you but major concern to other parties

Answer 32

TRUE

Question 33

T or F: Avoiding and withdrawing may be a useful conflict style in some instances

Answer 33

TRUE

Question 34

T or F: Bridging and expanding the pie are forms of compromise

Answer 34

FALSE

Question 35

T or F: Conflict is always a destructive force in groups

Answer 35

FALSE

Question 36

T or F: The hard bargainer negotiation strategy is characterized by the bargainer acting tough on interests but easy on positions

Answer 36

FALSE

Question 37

T or F: Blowing off steam is an effective method for managing one's anger because it vents the anger and keeps it from building to an explosive level

Answer 37

FALSE

Question 38

T or F: Compromising should be the primary goal of those who begin with strong disagreements

Answer 38

FALSE

Question 39

T or F: Principled negotiation is a form of positional bargaining

Answer 39

FALSE

Question 40

T or F: Asynchronous communication media are those that permit simultaneous, same-time interactions among group members, modeled after face-to-face meetings

Answer 40

FALSE