Communication 3 Flashcards

(10 cards)

1
Q

What is the world health professionals alliance with? (5)

A

Nurses, Pharmaceutical, Physical therapy, Dental and Medical

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2
Q

What is the purpose of effective interprofessional collaborative practice?

A

Less burnout, better coordination between sectors, effective use of resources etc.

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3
Q

What percentage of medication recommendation by the pharmacist is actioned by physicians?

A

50%

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4
Q

What are the 5Cs of interprofessional communication?

A

Clear, Concise, Correct, Complete, Courteous

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5
Q

What are the 3Ps of interprofessional communication?

A

Preparation 3x

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6
Q

What is ISBAR?

A

Standard framework for communication
Introduction
Situation
Background
Assessment
Recommendation

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7
Q

What is BATHE method?

A

5 questions to develop rapport:
BACKGROUND questions
How is it AFFECTING you?
How are you HANDLING it?
What TROUBLES you most?
How are you HANDLING it?

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8
Q

What are the 5 guides to establish goals?

A

specific, measurable, attainable, realistic, timely

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9
Q

What is the RULE method?

A

RESIST urge to change individual’s actions
UNDERSTAND individual’s reason for change
LISTEN with empathy
EMPOWER the individual

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10
Q

What is the SHARE approach?

A

SEEK patient participation
HELP your patient explore and compare treatments
ASSESS patient value and preferences
REACH decision with patient
EVALUATE patient decision

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