communication type and style Flashcards
(4 cards)
1
Q
types of communication
A
verbal
non verbal
written
visual
listening
2
Q
how to adapt communication style
A
1.Establish audience
2.Consider what is on their minds.
3.Decide what they need to know.
4.Consider what you need them to feel
5.decide on the best type of communication to use to deliver your message.
3
Q
professional communication
A
formal context of speech, clear and concise information, a businesslike tone, direct .
4
Q
personal communication
A
Communication with friends and family is informal.
• humour and non-correct language, emotional.