self management in workplace Flashcards

(8 cards)

1
Q

how to be flexible

A

•backup plan.

•accommodate last minute changes..

•change their own habits to accommodate others(adaptability)

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2
Q

emotional intelligence

A

ability to perceive, use, understand, manage and handle emotions.

mindful,empathetic,

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3
Q

emotional intelligence benifits 😰

A

minimise unconscious bias
manage stress
accept change

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4
Q

prioritising work meaning

A

•ensure objectives and deadlines are met
schedule
delegate
up to date

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5
Q

accountability

A

apologise for mistake
no excuses
justify

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6
Q

how to escalate problem

A

•Try find a solution.
•who to tell
•Gather facts/evidence
•Reporting to a higher manager

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7
Q

when to esclate an issue

A

•increase cost \over budget.
•no authority to make decision.
•causing a significant time delay or extra work.

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8
Q

feedback benefits

A

learn about strength and weakness
resolve issues

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