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Flashcards in Communications Management Deck (3)
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Describe positive and negative stakeholders

Positive stakeholders: derive benefit from the project
Negative stakeholders: derive loss from the project. They will not support the project and may even interfere
Need to provide the right stakeholders with the right information at the right time.


Equation to determine the number of lines of communication

[n x (n - 1)]/2 where n = the number of participants


Client types

Direct: Defines requirements of product/service
Funds the project
Indirect: Uses the product/service
May or may not have to pay for project/service