Communications Management

Question 0

Equation to determine the number of lines of communication

Answer 0

[n x (n - 1)]/2 where n = the number of participants

Question 1

Describe positive and negative stakeholders

Answer 1

Positive stakeholders: derive benefit from the project
Negative stakeholders: derive loss from the project. They will not support the project and may even interfere
Need to provide the right stakeholders with the right information at the right time.

Question 2

Client types

Answer 2

Direct: Defines requirements of product/service
Funds the project
Indirect: Uses the product/service
May or may not have to pay for project/service