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Flashcards in Communications Management Deck (3)
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Describe positive and negative stakeholders

Positive stakeholders: derive benefit from the project
Negative stakeholders: derive loss from the project. They will not support the project and may even interfere
Need to provide the right stakeholders with the right information at the right time.

1

Equation to determine the number of lines of communication

[n x (n - 1)]/2 where n = the number of participants

2

Client types

Direct: Defines requirements of product/service
Funds the project
Indirect: Uses the product/service
May or may not have to pay for project/service