CQC Inspections Flashcards
(17 cards)
What is the Care Quality Commision?
An independent regulator of health and social care services in England.
What is the role of the CQC?
- To register care providers
- To monitor, inspect, and rate services
- To take action to protect people who use services
- To publish views on major quality issues in healthcare
Who enforced IRMER 2017 in England?
The CQC
What are the 5 main questions of the CQC?
Is it safe?
Is it effective?
Is it caring?
Is it responsive?
Is it well-led?
What makes healthcare safe?
What makes healthcare effective?
What makes healthcare caring?
What makes healthcare responsive?
What makes healthcare well-led?
What is the rating system used by the CQC?
Outstanding
Good
Requires improvement
Inadequate
What methods do the CQC use to assess the quality of a healthcare service?
- Key lines of enquiry (KLOE)
- Quality statements
How do the CQC assess if there is safe and effective staffing levels?
They see whether there are enough qualified, skilled, and experienced people who receive effective support, supervision, and development.
They also see whether departments work together effectively to provide safe care that meets people’s individual needs.
How do the CQC assess if governance, management, and sustainability is well-led?
They see if staff have clear responsibilities, roles, systems of accountability, and good governance that are used to manage and deliver good quality, sustainable care, treatment, and support.
They also see if information about risk, performance, and outcomes are acted on.
How do the CQC assess if monitoring and improving outcomes is effective?
They see whether staff routinely monitor people’s care and treatment to continuously improve it to ensure that outcomes are positive, consistent, and meet both clinical and patient expectations.
What does a CQC IRMER inspection assess?
- How the Trust meets the regulations laid down under IRMER
- The Trusts compliance with IRMER in radiotherapy, nuclear medicine, and diagnostic radiology
What is an Inspection Self Assessment Questionnaire (ISAQ)?
A questionnaire that Trusts must complete to describe how they comply with IRMER and fulfill the IRMER requirements before the CQC inspects them.
What are the stages of a CQC IRMER inspection?
1) Notification of inspection
2) Inspection self assessment questionnaire
3) Planned inspection
4) Follow up teams call to review incidents submitted
5) Preliminary feedback call
6) Draft report to review for factual accuracy
7) Full final draft of report
8) Outcomes (reccomentations for improvement and enforcement notices)
