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Flashcards in Creating a Culture of Well-being Deck (27)
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What is organizational culture?

collective understanding of beliefs and values that guide how employees act ('personality' of organization)


What is the impact of organizational culture?

compass/guide for employee actions
dictates the focus of the organization
affects overall success of organization


What is employee engagement?

commitment and dedication employee has towards organization (employees fully 'on board')


what are some H&S concerns for employers?

occupational injury
occupational illness
industrial disease (specific)


What are types of stress disabilities?

physical injury -> mental disability
mental stress -> physical disability
mental stress -> mental condition


What responsibilities does the employer have to maintain good H&S? (8)

provide hazard free workplace
comply with laws/regulations
inform employees about H&S requirements
keep records
compile annual summary of injuries/illnesses
ensure supervisors familiar with work and hazards
report accidents to WCB
provide safety training


What responsibilities does the worker have to maintain good H&S (4)

comply with laws and regulations
report hazardous conditions and defective equipment
follow H&S rules
refuse unsafe work


What responsibilities does the supervisor have to maintain good H&S (4)

advise employees of potential hazards
ensure workers use safety equipment
provide written instructions
take every reasonable precaution to guarantee worker safety


What responsibilities does the Joint H&S committees have to maintain good H&S

advise employer on H&S matters
make environment that values H&S (nonadversarial)
investigate incidents
train others in safety obligations


What is in charge of H&S in quebec?

CSST (commission de la sante et de la securite du travail du quebec)


What are the rights of the employer according to CSST?

to receive training and obtain info on occupational H&S

to seed out support/advice regarding prevention process


What are employers obligations according to CSST? (7)

identify/control/eliminate hazards
- ensure safety of equipment, tools, work methods, make sure properly used
- inform about job related risks
- give training to ensure they perform tasks safely
- supervise work, ensure adherence to standards
- offer medical attention (first aid) on site
- develop prevention program


What can worker's compensation comprise of? (4)

cash payouts (perm disability)
wage loss payment (if absent/ill, cannot work and earn)
medical aid on site
vocational rehab


What is the goal of workers compensation?

return employee to his/her original job


What are ways to reduce worker compensation costs for a company?

1. perform audit to assess high risk areas
2. prevent injuries: proper ergonomic design and assess job candidates
3. quality medical care
4. effective communication between employer and injured worker
5. manage care of injured worker until they return
6. extensive worker training for H&S


What are the purposes of a safety program? (3)

1. promote safety awareness
2. enforce safety rules
3. investigate accidents + keep records


What is the most important role of a safety program? What are the key aspects?

promoting safety awareness

managers are good role models, employees willingly obey safety rules (actively involved)


How should safety rules be enforced?

communicate specific expectations and standards to workers

specify penalties and apply consistently


Records can have accidents expressed as ____ rates, calculated as: _____


# injuries/illness x200 000/total hrs worked


What are examples of H&S issues? (physical health) (5)

hazardous materials
indoor air quality
cumulative trauma disorders (musculoskeletal)
communicable diseases


_____ is the source of info for hazardous materials

WHMIS (workplace hazardous materials info sheet)


H&S issues can be related to ____ health, __________, or ____ health

physical health
workplace security
psychological health


What can be done to improve workplace security and reduce workplace violence? (8)

- establish violence policy and standards
- risk assessment
- control hazards through workplace design/practices
- inspect regularly
- include domestic violence issues in program
- educate employees
- develop safety plan, and personal safety plan (if reported)
- act on reports immediately


What is workplace stress?

demand caused by physical, mental, or emotional factors that requires coping


Examples of workplace stress causes: (8)

role overload (overworked)
role ambiguity (unclear expectations)
role conflict (incompatible)
poor work/life balance
lack resources, autonomy, communication, recognition
changes in org.
excess pressure
unstable job/income


What 2 things can employers do to create a culture of wellbeing?

provide better health benefits

acknowledge relationship between physical/emotional health and performance


What are tools to make a healthy work environment? (5)

health services
alternative approaches (relaxation, chiropracter...)
wellness programs (exercise, nutrition)
disability management
employee assistance programs (psychological)