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Flashcards in HR Importance Deck (26)
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1

What is 'HRM?'

integrated set of processes/practices/programs/systems for effective deployment + development of employees

2

What does HRM have an impact on? (3)

organizational success
individual well being
society

3

main role of the line manager:

manage/lead employees so they contribute efficiently

4

Relation of HR professional to the line manager:

equip line managers with best people practices

5

Line manager is responsible for: (6)

determine work/job design
make hiring decision
coach/develop employees
supervise
evaluate
employee performance

6

Who is responsible for the employee performance?

line manager

7

HR professional is responsible for: (5)

align HR strategy w/ business strategy
deliver service (ex: recruiting)
develop/implement HR policies
recommend, influence, advise, advocate for employees

8

True/False: the HR professional is usually not in direct contact with employees

True

9

____ acts as the link between HR and employees

line manager

10

6 current business issues:

1. global economy
2. evolution of firms/sectors
3. technology + quality
4. sustainability
5. developing human capital/talent management
6. demographic and employee concerns

11

pros and cons of globalization?

pros: business opportunities in global markets (export), more partnerships

cons: global competition, complicates legal, cultures, business practices

12

What is globalization

opening of international trade -> more movement of people, goods, capital

13

What is involved in the evolution of firms and sectors? (5)

slow economy
consolidate/amalgamate businesses
increased competition
US companies entering and leaving
manage costs thru outsourcing or contractors

14

In the evolution of firms and sectors, ____ costs are a large expenditure and cutting costs will lead to ____ and ____

labor

downsizing (planned job elimination)
outsourcing (contract outside rather than internally)

15

Effect of technology on businesses: (6)

improve processes + quality
reduce costs
changes customer requirements and needs
demand for knowledge workers
more virtual work
more training required

16

___ ___ are the key to customer retention

quality initiatives

17

4 types of innovation skills:

1. creativity, problem solving, continuous improvement skills
2. risk assessment and risk taking skills
3. interpersonal skills
4. implementation skills

18

implications of sustainability for companies:

less demands for some products
new opportunities
require new 'environmental' skills

19

What is human capital

set of knowledge, skills, capabilities of INDIVIDUALS that have economic value to an organization

20

What are core competencies?

Combination of knowledge, skills, characteristics needed to effectively perform role in organization

21

what is HRM's role in human capital and talent management?

1. need to build human capital (retain and develop)
2. reinforce competencies
3. talent management (use competencies effectively)

22

What are some changes in the composition of the workforce? (6)

diverse backgrounds
diverse generations (aging pop)
skills/labor shortage
gender distribution (more women)
more educated workers
more part-time/temp workers

23

What are some changes in expectations of employees, from cultural changes? (5)

1. more rights, and more awareness of their rights
2. ethics concerns
3. privacy concerns
4. different attitudes towards work
5. work/life balance

24

What is 'corporate strategy?'

overall scope/direction of organization - "what business are we in, what do we do, where are we going?"

25

What is 'business strategy?'

value creation through development of sustainable competitive advantage - "how will we compete? how do we improve the business?"

26

What is 'HR strategy?'

Developing /implementing people processes + systems to stay competitive
identify key HR practices -> link to overall business strategy