Culture and Organisation Flashcards

(22 cards)

1
Q

What is the definition of an Organisation?

A

A social arrangement for the controlled performance of collective goals with a boundary controlling relationships the organisation has within its environment.

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2
Q

Definitions of Organisational Culture?

A

Sets of values and beliefs - reflected in differing structures and systems, the collection of traditions, values, policies, beliefs and attitudes that constitute a pervasive context for everything we do and think in an organisation.

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3
Q

What are the Hard S’s in McKinsey’s 7 Model?

A
  • Strategy
  • Systems
  • Structure
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4
Q

What are the Soft S’s in McKinsey’s 7 Model?

A
  • Skills
  • Staff
  • Style
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5
Q

What are SECAmb’s Strategic Aims?

A
  • Deliver high quality care
  • Enjoy working in SECAmb
  • Be a sustainable partner
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6
Q

What are SECAmb’s Shared Values?

A
  • Kindness
  • Courage
  • Integrity
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7
Q

What are the six components of Weisbord’s 6 Box Model?

A
  • Purpose
  • Structure
  • Relationships
  • Rewards
  • Leadership
  • Helpful Mechanisms
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8
Q

What are the positive characteristics of a Hierarchical Organisational Structure?

A
  • Accountability is easy to track
  • Motivational element, know where the promotion lies
  • Easier to manage with large scale organisations
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9
Q

What are the positive characteristics of the Flatter Organisational Structure?

A
  • Easier communications between the levels
  • More staff empowerment
  • Faster decision making
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10
Q

What does French and Bell’s Visual Representation of Organisational Culture (Iceberg) show above the water?

A
  • States goals
  • Technology
  • Policy, procedure
  • Products
  • Financial resources
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11
Q

What does French and Bell’s Visual Representation of Organisational Culture (Iceberg) show below the water?

A
  • Beliefs
  • Attitudes
  • Perception
  • Informal interactions
  • Group norms
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12
Q

What are Handy’s 4 Types of Organisational Culture?

A
  • Power - Power is only in certain people’s hands, workers must follow the rules set by them.
  • Task - Teams form to solve problems, everyone in the team is equal and can contribute.
  • Person - Employees feel more important than the organisation, coming for money and seldom loyal to management.
  • Role - Delegating roles and responsibilities, extracting the best from individuals who take ownership of their work.
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13
Q

What are the components of Johnson and Scholes Organisational Culture Web?

A
  • Symbols
  • Stories
  • Power structures
  • Organisational structures
  • Control systems
  • Rituals and routines
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14
Q

What are the negative characteristics of a Hierarchical Organisational Structure?

A
  • Less ownership of decisions you can make
  • People high up the hierarchy cannot communicate effectively between multiple levels. Slow to filter downward to the bottom
  • Higher up managers may not understand the lived experience of lowers levels
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15
Q

What is a Herachial Organisational Structure?

A

Authority and responsibility are defined from top-down. Common and traditional

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16
Q

What is the Flatter Organisational Structure?

A

Less manager levels. Authority is more widely distributed and decisions are collaborative. More common in smaller businesses

17
Q

What are the con’s of the flatter organisational structure?

A
  • Less progression ability in this structure
  • Doesn’t suit large organisations
  • Difficulty knowing roles and where accountability lies
18
Q

What is the purpose of Organisational Structure?

A
  • Clarity of roles and accountability - defines lines of authority which is important with high stakes
  • Effective communication and coordination - when well structured
  • Supports leadership - both informally and formally
  • Pathways for progression, teaching and development - eg mentoring
  • Give purpose and goals - then monitor their progress with systems and teams
18
Q

What is SECambs purpose?

A

saving lives, serving our community

19
Q

What does McKinsey’s 7 model mean? Whats it for?

A

The model is a guide to all the elements an organisation needs to be successful. The S’s are all equally important and combine to make an effective, efficient organisation. Shared values are at the heart of the model and influence the rest

20
Q

What is the meaning of French and Bells Visual Representation of Organisational Culture (Iceberg). Whats it for?

A

The Iceberg Model suggests that only a small part of organisational culture is visible, while most of it lies beneath the surface, influencing behaviour in subtle but powerful ways.
Its purpose is to understand cultural problems to make effective change

21
Q

What is Johnson and Scholes Organisational Culture Web mean? What is it for?

A

Its a model to demonstrate how interconnected (like a web) elements that surround and influence an organisation’s core assumptions and beliefs are.
Its purpose is to understand cultural problems to make effective change