D3 - Stakeholder Engagement

Question 1

Stakeholders can attend

Answer 1

Planning and review meetings

Question 2

Principles of stakeholder engagement

Answer 2

get the right stakeholders, ensure participation, manage interest, review what done looks like, show progress, openly discuss estimates and timelines

Question 3

Community values

Answer 3

respect for each other, time, end user, code and process, team charter

Question 4

Agile emphasized _____ leadership over command and control

Answer 4

Servant

Question 5

Stakeholders are anyone who is

Answer 5

effected or can affect

Question 6

Identifying stakeholders is an _________ activity

Answer 6

ongoing

Question 7

Stakeholder analysis

Answer 7

list, interests, involvement, interdependencies, influence, impact

Question 8

Stakeholder tools and teq

Answer 8

expert judgement, data gathering - questionnaires, surveys and brainstorming, data analysis - stakeholder and doc analysis, SH mapping, meetings

Question 9

Contributing and causal factors of an effect are

Answer 9

root cause analysis

Question 10

A stakeholder wants to attend the daily standup. What guidance should be provided

Answer 10

Cannot speak unless actively involved

Question 11

Example of push comm

Answer 11

email

Question 12

Example of pull

Answer 12

website

Question 13

If we go to mgmt with a problem, we need to have a_____

Answer 13

Solution

Question 14

Examples of SH engagement

Answer 14

design docs, demos, retros, clarifying requirements, testing, transition requirements, prepping for org change

Question 15

Creating a project vision

Answer 15

validate and revise, consider roles and final vision

Question 16

Characteristics of a project charter

Answer 16

Authorizes the project and the manager from the sponsor, acknowledges change happens, identifies - who, what is the project, where, start and end, why are we doing this, how we will achieve

Question 17

Charter elements

Answer 17

vision, team rules, code of conduct, comm rules, DOD

Question 18

DOD applies to

Answer 18

stories. releases, and deliverables

Question 19

Elements of a DOD

Answer 19

potentially shippable product, features - coded, tested, PO approved,

Question 20

The DOD is created by

Answer 20

The team

Question 21

Features, releases, stories and need a definition

Answer 21

of done

Question 22

Steps of agile modeldev

Answer 22

Analysis, design, imp, tested and reviewed

Question 23

XP agile model values

Answer 23

comm, simplicity, feedback, courage, humility

Question 24

This diagram uses actors, actions, services and funtions

Answer 24

use case diagram

Question 25

An example of a low fidelity prototype

Answer 25

wireframe

Question 26

This is a fictional sketch of a user

Answer 26

persona

Question 27

Communication model

Answer 27

Sender, encoder, medium, encoder, decoder, receiver, barrier, noise

Question 28

Example of the most effective communication channel

Answer 28

face to face, video conf

Question 29

Example of the least effective communication channel

Answer 29

email, written docs, bulk email

Question 30

Green zones and red zones

Answer 30

describe positive and negative ways of interacting and working

Question 31

Workshops should be

Answer 31

facilitated, diverse and involved early

Question 32

Types of workshops

Answer 32

user story, brainstorming

Question 33

characteristics of brainstorming

Answer 33

collaborative, maximize suggestions, no stupid ideas, sorted after

Question 34

Methods of brainstorming

Answer 34

quiet, round robin, free for all

Question 35

collaboration games help

Answer 35

define requirements, helpe find solution or find problem

Question 36

Types of collaboration games

Answer 36

remember the future, prune the tree, sail boat game

Question 37

game that helps to help define outcomes and problems to help define success

Answer 37

remember the future

Question 38

Game where features are prioritized

Answer 38

prune the product tree

Question 39

Game to identify project enablers and detractors

Answer 39

sail then boat

Question 40

Examples of interpersonal skills

Answer 40

EI, active listening, facilitation, conflict resolution, participatory decision makings

Question 41

Quadrants of emotional intelligence

Answer 41

self awareness, social awareness, self mgmt, relationship mgmt,

Question 42

3 levels of listening

Answer 42

1. Internal, 2.Focussed, 3. Global

Question 43

Meetings should have

Answer 43

Goals, rules, timeboxed, assisted

Question 44

Healthy negotiations

Answer 44

happen throughout, avoid zero sum, all give and take

Question 45

Negotiation terms

Answer 45

Accept, avoid, amerliorate, cover, resolve

Question 46

Conflict resolution methods

Answer 46

withdraw, smooth, compromise, force, collaborate

Question 47

Decision making should be

Answer 47

participatory

Question 48

_______ decision making should be avoided

Answer 48

authoritarian

Question 49

Characteristics of an empowered team

Answer 49

clarity, ability, authority, safety, belief, interest

Question 50

Group decisions

Answer 50

simple coting, thumbs, fist of five,

Question 51

Tis decision tool allows participants to place a checkmark on a grid to identify a decison

Answer 51

highsmith decision spectrum