Deck 3 Flashcards
Quality Planning should be performed parallel with the other planning processes. True or False?
TRUE
Cost of Quality (COQ) can be defined as?
- Includes all costs incurred over the life of the product A. Investment in preventing nonconformance to requirements B. Appraising product for conformance to requirements C. Failing to meet requirements (rework)
Cost of conformance includes?
Not found in PMBOK version 4. May be a version 3 thing.1. Prevention costs (build a quality product) 2. Appraisal costs (assess the quality)
Cost of non-conformance includes?
- Internal failure costs (failures found by project) 2. External Failure Costs (failures found by customer)
Design of experiments can be described as?
- A statistical method for identifying which factors may influence specific variables of a product or process 2. used during Plan Quality process to determine the number and types of tests and their impact on quality 3. plays a role in the optimization of products/processes 4. used to reduce the sensitivity of product performance to sources of variations by environ/manufact. differences 5. systematically changes all the factors at once, rather than one at a time
What part of the quality process is iterative?
Perform Quality Assurance. Provides an umbrella for continuous improvement
How often is Perform Quality Control done throughout the project?
It is done throughout the project
Looking at the project practices of comparable projects refers to what Tool/Technique?
Benchmarking
Looking at the project practices of comparable projects refers to what part of the Quality Management process?
Plan Quality
Measuring 4 of the 400 doors produced is called what (Tool/Technique)?
Statistical Sampling
What part of the Quality Management process are you in if you are measuring 4 of 400 doors produced?
Perform Quality Control
What tools/techniques is being used when identifying the factors that influence particular variables of a product or process?
Design of Experiments
When identifying the factors that influence particular variables of a product or process, what part of the Quality Management process is this?
Plan Quality
What tools/techniques is being used when analyzing a chart of problems to find the most frequent to see which one should be improved?
Pareto Chart
What tools/techniques is being used when comparing the expense of quality efforts to the ROI?
Cost benefits analysis
What part of the Quality Management process are you in when comparing the expense of quality efforts to the ROI?
Plan Quality
What tools/techniques is being used when determining acceptable lower and upper variance thresholds?
Control Chart
What part of the Quality Management process are you in when determining acceptable lower and upper variance thresholds?
Plan Quality
What tool is being used when comparing what was done to what was documented as needing to be done?
Checklists
What part of the Quality Management process are you in when comparing what was done to what was documented as needing to be done?
Perform Quality Control
What tools is being used you estimate based on a subset of individuals from within a larger population?
Statistical Sampling
What part of the Quality Management process are you in when selecting 3 projects to refer to out of 12?
Plan Quality
What tools/techniques is being used when graphically representing a process to determine where a process is achieveing low-quality results might be failing?
Flowcharting
What part of the Quality Management process are you in when graphically representing a process to determine where a process is achieveing low-quality results might be failing?
Perform Quality Control