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PYB007 > DEFINITIONS > Flashcards

DEFINITIONS Flashcards

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1
Q

graduate attributes

A

skills and qualities that al students are expected to develop during the course of completing their studies

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2
Q

sender

A

the person who encodes the message for delivery

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3
Q

receiver

A

the person who decodes the messages

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4
Q

message

A

the information that is encoded during an interaction

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5
Q

noise

A

physical or psychological interferences that can impact on how accurately a message is sent or received

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6
Q

context

A

the overreaching physical or psychological environment that guides how a message will be interpreted

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7
Q

denotative

A

the objective, dictionary definition of a word

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8
Q

connotative

A

the subjective meaning of a word, impacted upon by personality, past experience, context or personal circumstances

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9
Q

other-oriented

A

a perspective that is taken during communication where your focus is on the needs of wants of the other person and not your own needs or wants

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10
Q

active listening

A

a form of listening in which the listener makes verbal and in-verbal contributions to the conversation with the intention of understanding the speaker’s message

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11
Q

stereotype

A

abbreviated or simplified perceptions of people that are often misleading or inaccurate

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12
Q

filter

A

the unconscious blocking of parts of a message to only process information that conforms to your point of view, potentially resulting in bias listening

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13
Q

personal agency

A

the belief that you can successfully manage your environment and the hurdles that this environment may present with you

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14
Q

reflection

A

the contemplation of your skills as a communicator with the aim of improving the accuracy and effectiveness of this communication

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15
Q

habitual action

A

lower-order learning style based on the rote learning information without really stopping to think how that information integrates into your world

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16
Q

understanding

A

lower-order learning style based on questioning and comprehending information without putting further thought into a topic

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17
Q

reflection

A

higher-order learning style where a student questions and critiques what they have learned in order to better integrate their understanding with their own experience

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18
Q

critical reflection

A

higher-order reflective learning style that incorporates reflection but also moves beyond this when students question their assumption and alter their perceptions of things to potentially change their future behaviour

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19
Q

individual differences

A

any aspect relating to who you are that makes you distinguishable from someone else. e.g. age, personality, traits, beliefs or attitudes

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20
Q

personality

A

relatively stable enduring patterns of thought, feelings, motivation and behaviour that are distinct and consistent

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21
Q

self-concept

A

all the aspects of who you are that contributes to your view of yourself as your strengths, weaknesses, skills, values or beliefs

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22
Q

self-awareness

A

the process through which you monitor yourself to gather information that contributes to your self-concept

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23
Q

self-esteem

A

the negative or positive evaluations you make of yourself as a result of the worth you place on your values, beliefs, attitudes, strengths or weaknesses

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24
Q

attachment style

A

the cognitive, behavioural and emotional system you employ when participating in relationships

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25
emotional intelligence
an individual's capacity to regulate their emotions, discriminate among them, appraise and express emption both verbally and non-verbally, and use this information to guide subsequent thoughts and actions
26
self-regulation
capacity to monitor your goal-directed behaviour, identify if any changes are necessary to reach your goals, and set about making those changes
27
personal control
the feeling that you can make a difference in attaining your desired goals or outcomes, or avoid unwanted outcomes
28
individualistic
a cultural distinction that places greater value on perceptions of 'self' and 'I' over perceptions of 'we', 'us' or the group
29
collectivist
a cultural distinction that places greater value on perception of 'we', 'us' or the group over perceptions of 'self' and 'I'
30
culture
the things we learn from the people around us, resulting in shared values, beliefs, attitudes and behaviours, typifying a group or population
31
interapersonal
pertaining to factors that exist within a person e.g. gender or age
32
cultural competence
understanding your own culture and the culture of others and having the skill to adapt your practice to be applicable to the culture of the person with whom you are interacting
33
ethnocentrism
the belief that the cultural group you identify yourself with is superior to all other cultural groups
34
xenophibia
the fear of people from a different culture
35
palliative care
the steps taken to improve the quality of life of patients and their families facing life-threatening illness
36
deaf community
includes people who are either hard-of-hearing, people who are completely deaf or children who have deaf parents
37
autism spectrum disorders
a number of different developmental disorders which have at their heart problems with communication or repetitive behaviours
38
group communication
a pattern of responding that occurs between people who are independent, reflecting their mutual goals or common interests
39
group processes
any factor that can impact, positively or negatively, on a group's ability to function effectively and efficiently
40
role
the behaviour performed by members of the group that serve to promote task-oriented behaviour or that service to improve group cohesion
41
norm
a standard of behaviour or an expectation that can reduce uncertainty and improve group cohesion
42
cohesion
the degree of affiliation that is felt between each of the group's members that encourages group members to remain in the group
43
synergy
when the group's output is greater than the sum of individual's contributions
44
social loafing
when a group member avoids contributing to the groups tasks thereby requiring other group members to complete their work
45
group think
a situation that occurs when group members unconsciously exert pressure on each other to behave in the grouop's best interest and never say or do anything that would go against the interest of the group
46
leadership
the process through which leaders exert influence among embers of a group
47
peers
the people you have your life whom you see as your equals and with whom you share similar characteristics
48
power
the perception that a person has the capacity to impact on the beliefs, attitudes or behaviour of another person
49
power distance
the perception by those with less power of the magnitude of the distance or gap between those who have power and those who do not
50
conflict
when the ideas, beliefs or goals of one person are at odds with the ideas, beliefs or goals of another
51
forcing
a styling of resolving conflict that disrespects the other person's right and threatens them into acting according to your wishes; you lose, i win
52
withdrawing
a style of resolving conflict where you physically or psychologically remove yourself from the conflict; you lose, i lose
53
accomodation
a style of resolving conflict where you give up your needs and agree with the other person in an effort to end the conflict; you win, i lose
54
compromising
a style of resolving conflict where both parties negotiate to give up some of their wants in order to reach an agreement; you lose, i lose
55
collaborating
a style of resolving conflict where both parties problem-solve their disagreement to identify a solution that satisfies the needs of both parties; i win, you win
56
mediation
a collaborating approach to dispute resolution that involves a third person or mediator assisting the conflicting parties to reach a mutually satisfying solution to their conflict
57
youth justice conference
a form of restorative justice where parties who have been impacted by a criminal act performed by a young person come together to discuss the offence and determine how best to move forward
58
stress
the psychological and physical response you experience when you perceive a discrepancy between the demands of a situation and your capacity to cope
59
trauma
being confronted with a situation that involves the death or threat of death or serious injury and responding with fear, helplessness and hopelessness
60
adaptive coping
strategies that assist a person in negotiating the emotions, behaviours and thoughts that are associated with a stressful situation
61
maladaptive coping
strategies that do not assist a person to come to a resolution
62
catharsis
the release of built-up negative emotion that results in improved mood
63
emotion-focused coping
the behavioural and cognitive methods people employ to try to control their emotional response to a stressor
64
problem-focused coping
adapting behaviours and cognitions aimed at reducing the demands of a stressful situation when possible
65
social support
perceptions of care, love, comfort, esteem and help that you receive from other people and that you give to others
66
pathogenic
an approach to research with a focus on exploring negative outcomes and how to alleviate such outcomes
67
salutogenic
an approach to research with a focus on exploring the strengths a person has to survive extraordinary challenges
68
posttraumatic growth
when the struggle with trauma acts as the catalyst for the growth and an individual is able to develop beyond their pre-trauma level of functioning
69
victorious traumatisation
experiencing the symptoms of trauma as a result f being confronted by someone else's trauma
70
compassion fatague
the psychological and physical exhaustion experienced by those who work in positions that require close contact to people who experience trauma
71
secondary trauma
the intergenerational experience of trauma
72
social networking
the use of a web-based service to create a public profile which is then used to communicate with other members of the service
73
cyber-bullying
the use of technology to harass someone with the deliberate intention of causing harm or distress
74
podcasts
a downloadable audio recording that is played on an electronic device (e.g. computer, MP3 player or iPod) and can be listened to at a time that suits the individual
75
blog
an online journal or log of a person's thoughts and insights with care then shared with other people via a specialised website; other people may also provide comments about the author's entries

PYB007 (10 decks)

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