Week 9 Flashcards
(51 cards)
what is stress?
the psychological and physical response you experience when you perceive a discrepancy between the demands of a situation and your capacity to cope
what are three indicators of stress?
behavioural, emotional and congnitive
what does stress affect?
perception, moo, memory, attitudes therefore interferes with ability to communicate
positive stress
eustress
What parts of the brain does stress affect?
prefrontal cortex, hippocampus
psychoneuoimmunilogy
how psychosocial influence the immune system
two main risks of stress on physical health
hypertension and stroke
what are the physiological responses of stress?
rapid heart rate
rapid shallow breathing
sweating
reduced digestive activity
what is the term used to describe psychological symptoms of stress?
arousal
what are four examples of stressors
workload, colleagues, clients, schedule
what is stress as a stimuli
when the environment is stressful
what is stress as a response?
your reaction to something stressful in the environment
what is acute stress?
quick to appear, intense, quick to pass
what is chronic stress
prolonged, insidious, lower intensity
what is the primary appraisal
the first step of stress that involves identifying the stress and whether it is threatening, harmful or challenging
what is the secondary appraisal?
the second step of stress where one determines whether they have the resources to hope with the stress
what is eustress
stress that is healthy or gives positive feelings as a result
how is communication impaired by stress?
makes a person short-tempered, poor listening skills, self absorbed, distracted, impatient, judgemental, impaired empathy, agitated, withdrawn, poor memory
what is the level of arousal when one is under stressed
hypostress
what is hyperstress
when someone is over aroused
what is distress
when a person is no longer able to finction
what are some ways to communicate when others are stressed
with empathy, active listening, self-disclosure, questioning for understanding, reframing
what are things NOT to do when someone is stressed?
jump to trying to solve the problem, give advice unless asked
what is trauma
when someone is confronted with a situation that involves death or the threat of death or serious injury and responding with fear, helplessness or hopelessness