Dispatching Alarms SOP 605.03 Flashcards
(325 cards)
1
Q
Effective date of SOP 605.03?
A
12/01/2016
2
Q
What 4 things do these guidelines accomplish in assisting fire alarm dispatchers with?
A
- Receiving requests for service
- Dispatching fire and emergency medical incidents
- Entering information into the CAD system
- Assisting emergency responders in bringing each incident to a safe, satisfactory conclusion
3
Q
What 2 things will the DFD ensure concerning dispatching alarms?
A
- That an appropriate response assignment is dispatched to all requests for assistance in fire and medical emergencies
- That all dispatchers are recorded properly into the department CAD system
4
Q
What is the number of units which should always be maintained in the city for coverage?
A
In order to cover the city for structure fires: 3 engines 2 medics 1 aerial 1 battalion chief
5
Q
Other than enough units for a structure fire what else should be maintained to provide coverage for the city?
A
1 additional medical to help provide EMS coverage for the city
6
Q
What will be necessary on 2nd alarm structure or brush fires?
A
Mutual Aid crews
7
Q
On a 2nd alarm will mutual aid companies report directly to the incident?
A
If requested by the IC
8
Q
What is the priority (in order) for fill in at empty stations by mutual aid companies?
A
1,3,6,5
9
Q
Who will coordinate the fill in station assignments by mutual aid companies?
A
Fire alarm will coordinate these assignments with the resource officer
10
Q
Other than mutual aid companies being used to cover the city what else may be used?
A
Off duty personnel may be needed to staff reserve apparatus
11
Q
At a minimum what information should the dispatcher obtain concerning the call?
A
Who
What
When
Where
12
Q
What 3 questions should the dispatcher ask the person reporting the incident?
A
- “Denton 911 (operator badge #) what is the address of the emergency?”
- “What is the phone number you are calling from?”
- “Okay, tell me exactly what happened?”
13
Q
What type of dispatcher will ask key questions for medical calls?
A
A certified Emergency Medical Dispatcher (EMD)
14
Q
What entity has established the key questions the EMD will ask during a medical call?
A
National Academy of Emergency Medical Dispatch (NAEMD)
15
Q
What should be noted in the narrative concerning the EMD?
A
Which EMD card number is used
16
Q
For requests for service received via E-911 what sources of information should the dispatcher compare?
A
The information given by the caller with the information on their computer screen
17
Q
For E-911 calls what should the dispatcher do with any discrepancies found when comparing the information given by the caller with the information on their computer screen?
A
Verify any discrepancies with the caller
18
Q
What should be done with any GIS discrepancies and “No Record Found”?
A
Submit to DENCO 911
19
Q
What should be submitted to Denco?
A
Any GIS discrepancies
Any “No Record Found”
20
Q
What is an important factor when dispatching fire units to calls for service?
A
Time
21
Q
What happens to a fire every 60 seconds?
A
Doubles in size
22
Q
How quickly does a fire double in size?
A
Every 60 seconds
23
Q
What system captures all information entered by the Fire Alarm Dispatcher?
A
The VisionCAD system
24
Q
What does the VisionCAD system do?
A
Captures all information entered by the Fire Alarm Dispatcher
25
What does the CAD recommend?
Units for dispatch
26
What should the dispatcher do with the units recommended by CAD?
Verify as appropriate by comparing it to the Fire run order
27
What 3 things determine the fire run order?
Run Zone
Box number
Fire run order
28
Are the terms Run Zone, Box Number, and Fire Run Order synonymous?
YES
29
What should be check for areas in the county that have no recommendation from CAD?
ALI-Trakker and Geo Lynx maps and location of available units
30
What 2 things should be done before dispatching by radio?
Push the call to the MDC via CAD
| Ensure the appropriate units have been toned out
31
What must be done if CAD does not recommend the appropriate units?
Dispatcher must select and alert the appropriate units manually using the box number
32
What will the dispatcher use to select and alert the appropriate units manually if CAD does not recommend the appropriate units?
The box number
33
Once the call is dispatched what should the dispatcher enter into the narrative?
Any other pertinent information (i.e. Patient information, route instructions, etc)
34
What should the dispatcher be ready to do if the MDC in the unit is not working or if asked?
Relay pertinent information (which they would normally enter into the narrative) over the radio to responding units
35
What kind of information NEEDS to be conveyed to units by radio?
Any new pertinent information to the call location or patient condition
36
What should the dispatcher let responding crews know by radio if informed by the patient that they have a communicable disease?
"Use universal precautions"
37
On what channel should every incident be toned and broadcast?
On the Departments primary radio channel and any other channel(s) that might be appropriate to the incident
38
What 8 things should be broadcast, in the correct, for every incident toned?
1. Station tone
2. Type or nature of incident
3. Location (address), including landmark (phonetics used when appropriate)
4. Units to respond
5. Repeat type or nature of incident
6. Repeat address with cross street and map number
7. Repeat responding units
8. Radio tac channel assigned
39
How long do units assigned to respond have to either acknowledge receipt of the call or check en route?
1 minute from the end of the dispatch
40
What must units assigned to respond to a call have to do within 1 minute from the end of the dispatch?
Either acknowledge receipt of the call or check en route
41
If after 1 minute a unit (or station) has not acknowledged the receipt of a call or checked in route what should the dispatcher do?
Resend the station tone
42
If after 2 minutes total time the unit or station has not acknowledged receipt of the call or checked en route what should the dispatcher do?
Send the next-due companies
43
How long do units have to acknowledge receipt of the call or check en route before dispatch will send the next due companies?
2 minutes total time
44
What does the CAD narrative serve as?
A chronological log of events pertinent to the incident
45
For remarks recorded in CAD what should the log consist of?
The remark
| The unit making the remark
46
What shall the dispatcher do with the call narrative at the conclusions of each incident?
Review the call narrative and note any discrepancy that may have occurred regarding the facts within the narrative
47
If on arrival to an incident the location is found to be different than the one dispatched what should be done in CAD?
Note the inconsistency in the narrative log
Change the actual incident location to reflect the real address
(It will serve better for statistical purposes)
48
What is the response assignment dependent upon?
The location of the incident and the type of emergency reported to fire alarm
49
Is it ever appropriate for units to pass one another?
NO
50
What should be done if a call comes in for a district and the unit responsible is known further from the location than a unit in another district?
Send the closest unit
51
What 3 locations should dispatchers be familiar with?
Major streets
Target hazards
Landmarks
52
By what 2 means are the status and location of all apparatus constantly monitored?
Through radio traffic and the status monitor
53
What is the reason for constantly monitoring the status and location of all apparatus?
To determine the availability of a particular unit whenever a call is received
54
What should be updated every morning at 8 and verified as up to date throughout the day?
Names of the officers on the Engines/Quint/Truck and the Battalion Chief
55
When should the names of the officers on the Engines/Quint/Truck and Battalion Chief be updated?
Every morning at 8 and verified as up to date throughout the day
56
What is a "blocker"?
Another fire engine that helps protect the scene and "blocks" traffic away from the scene
57
When should blockers be dispatched?
Any incident that is in the roadway excluding parking lots
58
Who may disregard the blocker engine?
The engine Captain at their discretion
59
When will T1 respond to calls?
In central's district only if E1 is already on another call
| Does not include Gas Leak or Automatic Alarms
60
What 2 types of calls will T1 not respond to if they occur in central's district while E1 is already on another call?
Gas Leak
| Automatic Alarm
61
What is the call type for an Aircraft Emergency or Plane Crash?
AIREMERG
| PC
62
What 5 pieces of information should the dispatcher obtain for an aircraft emergency?
1. Type of aircraft
2. Direction the aircraft will be approaching from
3. ETA
4. Number of passengers
5. Fuel on board
63
With what will fire alarm patch the designated channel for an aircraft emergency or plane crash if asked to do so?
Tower
64
What units carry air-to-air radios?
E3
E7
ARFF 8
65
Who will call in the aircraft emergency or plane crash?
The control tower
66
What will the control tower provide with the emergency?
The alert level
67
How many alert levels are there?
3
68
What is an Alert 1?
Inbound aircraft having minor difficulties but a safe landing is expected
69
Who should be dispatched to an Alert 1?
Closest engine
70
What units are recommended for an Alert 1?
Station 3 or 7 with ARFF personnel
71
On an alert 1 what may the engine company choose to do once at the airport?
Pick up ARFF 8
72
What must be done on an alert 1 if the engine company chooses to pick up ARFF 8 once at the airport?
Add ARFF 8 to the call log
73
If station 3 is responding to the alert 1 what will they most likely bring?
ARFF 3
74
What is an Alert 2?
An aircraft is having major difficulties and a difficult or crash landing is expected
75
What is an alert 2 response?
```
2 Engines
2 brush trucks
2 medics
ARFF truck
BC
```
76
What are the recommended units for an alert 2?
E3/M3/ARFF 3, E7/B7, B5/M5, ARFF 8, Battalion 1
77
For an alert 2 what will E7 do to include B7?
Split the crew
78
For an alert 2 what will E3 do to include ARFF 3?
Split crew
79
Who should be paged for an alert 2?
/Aviation
| /Fire command staff
80
What should the page to /Aviation and /Fire Command Staff for an alert 2 include?
Notification and final disposition
81
What is an Alert 3?
Indicates an aircraft has crashed?
82
What is the response for an alert 3 (crash) in an open area?
```
2 engines
Rescue
2 brush trucks
2 medics
ARFF 8
BC
```
83
What is the recommended response for an alert 3 (crash) in an open area?
E3/M3/ARFF 3, E7/B7, B5/M5, Rescue 1, ARFF 8, Battalion 1
84
What is the response for an alert 3 (crash) into a building?
Big box SF plus ARFF 8
85
Who should be paged for an alert 3 (crash) into a building?
/Aviation
| /Fire Command Staff
86
For an alert 3 what should dispatch inquire of the tower?
If they have notified DPS,FAA, and NTSB
87
What 3 entities need to be notified, if not by the airport tower then by dispatch, when there is an alert 3?
DPS
FAA
NTSB
88
What is the call type for an automatic alarm?
AA
89
What is the response for an automatic alarm?
1 engine company
90
How will the engine respond to an automatic alarm?
Code 3 at the officers discretion
91
What will the dispatcher do once the engine has been dispatched?
Attempt to verify the validity of the alarm so a structure fire may be dispatched
92
What are 3 ways to verify the validity of an automatic alarm?
1. Receipt of an E-911 call reporting fire or other emergency at or near the address of the automatic alarm
2. Fire or police official on scene confirms a fire
3. Telephone the location and receive verbal confirmation by a person at the address that there is or isn't an emergency (if after hours contact after hours emergency contact)
93
If an automatic alarm is discovered accidental or invalid what should the dispatcher do?
Notify the responding company
94
Who will decide whether the company will continue to respond to an automatic alarm that is discovered to be accidental or invalid?
Captain's discretion
95
What will happen if an automatic alarm has been dispatched to the Denton State School and no one has been able to confirm the alarm is false within 3 minutes?
A big box structure fire (SF) should be dispatched
96
How long do you have to confirm the automatic alarm and the Denton State School is false before upgrading it to a big box structure fire?
3 minutes
97
What is the call type for a Bomb Threat?
BOMBTHRE
98
What are the 6 steps for a bomb threat with no device found?
1. Determine source of threat
2. Determine what action is being taken by the reporting party
3. Document reporting party information
4. Dispatch 1 engine, 1 medic, and BC (Assignment)
5. Page on call investigator and on call bomb technician
6. Notify PD and page Fire Command Staff
99
Who's decision is it to evacuate or search when there is a bomb threat with no device found?
Up to the person in charge of the occupancy
100
What is the response for a bomb threat with no device found?
1 engine
1 medic
BC
101
What is the dispatch for a bomb threat with no device found?
"Assignment"
102
Who should be paged for a bomb threat with no device found? (2)
On call investigator
| On call bomb technician
103
Who should be notified for a bomb threat with no device found? (2)
PD
| Fire Command Staff
104
What are the 5 steps for a reported explosive device/ suspicious package (bomb)?
1. Determine what action is being taken by reporting party
2. Document reporting party information
3. Dispatch 1 engine, 1 medic, and BC ("explosive device")
4. Page the on-call investigator and on-call bomb technician
5. Notify PD and page Fire Command Staff
105
Who makes the decision of whether to evacuate or search for a reported explosive device/ suspicious package (bomb)?
The person in charge of the occupancy
106
What is the response for a reported explosive device/ suspicious package (bomb)?
1 engine
1 medic
BC
107
What is the dispatch for a reported explosive device/ suspicious package (bomb)?
"Explosive Device"
108
Who should be paged for a reported explosive device/ suspicious package (bomb)?
On call investigator
| On call bomb technician
109
Who should be notified for a reported explosive device/ suspicious package (bomb)?
PD
| Fire Command Staff
110
What are the 5 steps for a Reported Explosion (bombing)?
1. Dispatch a standard 1 alarm emergency response ("Explosion")
2. Page the on call investigator and on call bomb technician
3. Notify PD and page Fire Command Staff
4. Determine what action is being taken by reporting party
5. Document reporting party information
111
What is the response for a reported explosion (bombing)?
Standard 1 alarm emergency response
112
What is the dispatch for a reported explosion (bombing)?
"Explosion"
113
Who should be paged for a reported explosion (bombing)?
On call investigator
| On call bomb technician
114
Who should be notified of a reported explosion (bombing)?
PD
| Fire Command Staff
115
When a bomb threat is made directly to Communications (via 911) what should the dispatcher do with the caller?
Keep the caller on the line as long as possible?
116
When a bomb threat is made directly to Communications (via 911) using what should the dispatcher get as much information as possible from the caller?
Using the ATF checklist
117
When a bomb threat is made directly to Communications (via 911) who's decision is it to evacuate or search?
Up to the person in charge of the occupancy
118
Per what SOP is the decision to evacuate or search up to the person in charge of the occupancy?
SOP 603.02
119
When a bomb threat is made directly to Communications (via 911) how should FD units respond?
Code 1
120
When a bomb threat is made directly to Communications (via 911) how should the fire officer contact communications?
Via telephone (cellular) or radio if more than 500 feet from the scene
121
When a bomb threat is made directly to Communications (via 911) at what distance should all units cease radio and cell phone transmissions and radios turned off?
Before coming within 500 feet of the scene
122
When a bomb threat is made directly to Communications (via 911) what should all units do before coming within 500 feet of the scene?
Cease radio and cell phone transmissions
| Turn radios off
123
When a bomb threat is made directly to Communications (via 911) why should all units cease radio and cell phone transmissions and turn off all radios before coming within 500 feet of the scene?
To avoid detonation
124
Who should be notified immediately if a device is located?
Fire Investigator
125
Who will conduct the investigation of any bomb threat?
Police Department
126
Who will conduct the investigation of any device or explosion
Fire Department in conjunction with appropriate state and federal agencies
127
Who will conduct the investigation of any injury or death from an explosion?
Fire Department in conjunction with appropriate state and federal agencies
128
What should be completed for any bomb threat?
ATF Bomb Threat Checklist
129
What is the call type for a Car Fire?
CF
130
What is the response for a vehicle fire?
1 engine
131
If a vehicle is on fire on the roadway what should be sent along with the engine?
Additional engine for blocking
132
For a vehicle on fire what may also need to be sent if the fire spreads to medians/fields?
Brush Trucks
133
What is the call type for a Gas Leak?
GL
134
What is the response for a gas leak?
Closest engine
135
Who should be notified if a gas leak is verified?
Gas company
136
Who should be considered for the initial response if the gas line is suspected to be large and/or high pressure?
Hazmat 5
137
When should Hazmat 5 be considered on the initial response for a gas leak?
When the gas line is suspected to be large and/or high pressure
138
What may large gas leaks require?
Substantially more FD/PD resources and evacuations
139
What is the call type for Gas Well Incidents?
GASWELL
140
What is the response for a gas well incident?
1 engine
141
Who should be notified for gas well incidents?
The gas well company
142
What may large gas well incidents require?
Substantially more FD/PD resources and evacuations
143
Who should be notified for gas well complaints?
Inspection Division
144
Who should be notified of a gas well incident with fire, explosion, or significant leak?
Fire Command Staff
145
When should Fire Command Staff be notified of a gas well incident?
Fire
Explosion
Significant leak
146
What is the call type for Grass Fires?
GF
147
For what does the procedure for Grass Fires in the City of Denton apply?
Wildland fires, grass fires, brush fires, or other natural ground cover fires in DFD jurisdiction
148
What is the initial response for a grass fire in the COD?
2 brush trucks
| 1 engine
149
What may station captains elect to bring with the brush truck for a water supply at a grass fire?
Engine
150
What should be obtained as soon as possible for a grass fire in the city of denton?
Current wind/humidity
151
When may the dispatcher have the discretion to send 1 engine company on a grass fire?
Small grass fires in the city when along maintained road easements, in mowed areas, or other situations where the limited response is appropriate
152
For grass fires in the city of denton that are large and threaten structures what may the dispatcher include at their discretion?
A structure fire full assignment
153
In addition to a full structure fire assignment what else should dispatchers consider sending for a large grass fire in the city of denton threatening structures?
Rehab
154
What does each additional alarm for a wildland fire provide?
2 additional brush trucks
1 additional engine
1 tender
155
For grass fires in the city of denton who should be contacted for a mutual aid tender?
County
156
For grass fires in the city of Denton who in the city may be contacted at 9403497144 for the COD Water Tender #ST0050 and/or Heavy Equipment?
Keith Gabbard
157
When may Keith Gabbard be contacted at 9403497144 with the COD Water Tender #ST0050 and/or heavy equipment for a grass fire in the city of denton?
Normal business hours
158
What is the phone number to reach Keith Gabbard for the COD Water Tender #ST0050 and/or heavy equipment during normal business hours?
9403497144
159
What is the # corresponding to the COD Water Tender?
#ST0050
160
What may the additional brush trucks for a multi alarm wildland fire require?
Mutual aid through the county
161
Where may the additional engine company for a multi alarm wildland fire come from?
Our department or from mutual aid depending on availability
162
What are the call types for Hazardous Materials Emergencies and Spills?
HM
| SP
163
For what incidents will a single company response be appropriate during a hazardous material emergency and/or spill?
Small spills
Small containers
Incidents of a questionable nature or when a false call is suspected
164
What is the response for Hazardous Material Incidents?
```
Minimum 1 alarm response with Hazmat 5:
BC
2 Medics
3 Engines
Hazmat 5
```
165
What 2 things should be done if the call for a hazardous materials incident comes from a person with particular knowledge of the hazardous situation?
1. That person should be instructed to meet and direct the arriving units
2. Relay the location of the person and level of knowledge to the responding units
166
What 6 pieces of information should be relayed to responding units to a hazardous material incident if able to be obtained?
1. Name of chemical
2. Type of material
3. Amount of material
4. Size of container(s)
5. Problem
6. Dangerous properties of the material
167
After the normal dispatch what 5 pieces of information should fire alarm provide as soon as possible for a hazardous material incident?
1. Wind direction, velocity and humidity every 15 minutes
2. Type and amount of hazardous material
3. Type of containment system
4. Whether the incident involves a leak, spill, explosion or fire
5. Whether the area has been isolated, evacuated, or in place sheltering implemented
168
What should the dispatcher provide to responding units of a hazardous material incident every 15 minutes?
Wind direction
Wind speed
Humidity
169
How often should the dispatcher provide the wind direction, velocity, and humidity to responding units on a hazardous material incident?
Every 15 minutes
170
What should be included with the information provided by the first arriving unit to a hazardous material incident?
Safest approach or best access to the incident if available
171
Who should be paged on all major Hazmat calls?
Fire Command Staff
172
On all hazardous material incidents who will fire alarm call if time permits?
Area hospitals
173
What will fire alarm notify area hospitals of if time permits during a hazardous material incident?
Possible incoming walk in contaminated patients and any product information known at the time
174
What are 4 things that should be done in the event of a Hazmat Evacuation?
1. Dispatch appropriate resource as requested
2. Page /Fire Command Staff and Emergency Management Coordinator
3. Lead or Senior Operator initiates recall of additional Dispatch personnel to meet the demands of the incident
4. Notify the hospitals in the area of evacuation (both those exposed and not exposed) and provide a status report and updates as needed (intermediate and large scale evacuations)
175
Who should be paged in the event of a Hazmat evacuation?
/Fire Command Staff
| Emergency Management Coordinator
176
Who initials the recall of additional dispatch personnel to meet the demands of the incident in the event of a Hazmat Evacuation?
Lead or Senior Operator
177
What is the call type for High Water Rescue?
HWR
178
When do calls for High Water Rescues usually occur?
When water is rising in creeks and streams as well as on city streets during very heavy rainfall
179
For high water rescues if no special call out has been implemented for swift water rescue personnel or there has been no predetermined plan for dispatching HWR's what should the response be?
The closest engine or medic if the engine is unavailable
180
What is the SOP for High Water and Severe Storm Emergency Operations?
603.03
181
What is the call type for Illegal Burns?
IB
182
What is the response for illegal burns?
Closest engine company
183
Who will ask for an investigator if one is needed for an illegal burn?
Company Officer
184
What is the call type for Investigations?
I
185
What is the response for investigations into strange smells or smoke of unknown origin?
1 engine company
186
What should the dispatcher do if the call is for a Carbon Monoxide Detector going off?
Have the residents evacuate and keep the house sealed up so the responding units can get a reading
187
Why should the dispatcher have the caller seal up the house after evacuating due to a Carbon Monoxide Detector going off?
So responding units can get a readin
188
What should the dispatcher inquire of if the call is for an alarm chirping?
If the batter has been replaced recently
189
What is the call type for a Medical Public Service?
MPS
190
What is the call type for a Missing Person?
Missperj
191
What is the response if there is a missing person an the FD is requested to help?
2 closest engines
1 medic
Battalion chief
192
What should be done during a missing person incident to establish communications between all search parties?
Radio patch between fire and police units
193
Why should a patch between fire and police units occur for a missing person incident?
To establish communications between all search parties
194
What is the call type for a motor vehicle accident?
MVA
195
What is the response for a motor vehicle accident?
2 closest engines
| 1 medic
196
What is the response for a motor vehicle accident when a blocker is not needed?
1 engine
| 1 medic
197
If more than 2 patients reported for an MVA what should the dispatcher be prepared to do?
Send additional medics
198
In what 4 situations should the dispatcher consider putting a helicopter on stand by for a motor vehicle accident?
Pediatric trauma
Significant burns
Amputations
Major facial trauma
199
What do we no longer base a decision to fly a patient on?
Mechanism of injury
200
Who should be dispatched to respond to a motor vehicle accident if a helicopter is put en route?
Battalion Chief
201
What should be done if information includes that a person/persons are or may be trapped and extrication needed for a moron vehicle accident?
Rescue 1 needs to be included in the initial dispatch
202
What should be included in the response to a motor vehicle accident involving a semi or other vehicle that has rolled over?
Rescue 1
203
Who should be paged on motor vehicle accidents involving fatalities?
Fire Command Staff
204
When should fire command staff be paged for motor vehicle accidents?
Accidents involving fatalities
205
What is the call type for mass casualty incidents?
MCI
206
What is a Mass Casualty Incident?
Incident that is beyond an agency's capability to handle the situation effectively and in a timely manner and requiring a greater response
207
What may the designation of an MCI trigger?
An automatic response of mutual aid resources
208
By what levels should an MCI be designated?
Levels similar to alarm assignments for a fire
209
What SOP addresses the Denton County Mass Casualty Plan?
605.05
210
What does SOP 605.05 address?
Denton County Mass Casualty Plan
211
What are 3 examples of incidents considered MCIs?
Bus wrecks
Building collapse
Hazmat releases with numerous casualties
212
When should an incident be dispatched as a Mass Casualty Incident?
Information obtained indicates there may be greater than 5 patients
213
What would a call with greater than 5 patients indicate for dispatch?
Dispatch a Mass Casualty Incident
214
How many patients would dictate a Mass Casualty Incident dispatch?
5
215
What number of patients requires a MCI one alarm?
5-10 patients
216
What is the response for a MCI one alarm?
5 medics
3 engines
1 command officer
217
What may need to be put on standby for a mass casualty incident?
Helicopter
218
What does each additional MCI alarm get as a response?
5 more medics
3 more engines
Senior staff paged for response to scene
219
What should be initiated for all MCI alarms?
The Denton County Mass Casualty Plan 605.05
220
If all available Denton medics have been sent to an MCI from where may other medics be requested.
County
Little Elm Mass Casualty trailer
Frisco Ambus
Flower Mound Ambus
221
What nearby city has a mass casualty trailer?
Little Elm
222
What nearby cities have an Ambus?
Frisco
| Flower Mound
223
What is the call type for Other Fire?
O
224
What incidents fit into the call type for other fire?
Fires that don't fit into other categories
| State the type of fire in the initial dispatch
225
What is the response for other fires?
One engine
226
What is the call type for Public Service Call?
PS
227
What type of incident is a public service call?
Events that are not immediately life threatening and require the response of only 1 engine company (code 1)
228
What is the call type for Rescue Calls?
R
229
What rescue calls should be dispatched with the call type R?
All rescue calls other than HWR
230
What is the response for a rescue call?
```
Full one alarm assignment:
3 engines
Truck
Rescue
2 medics
BC
```
231
What does a second alarm Rescue response include?
3 engines
Truck
Medic
BC
232
Who should be paged for rescue calls?
/Fire Command Staff
233
What is the call type for Single Engine Rescue?
SER
234
What does the single engine rescue replace?
Vehicle unlock-victim trapped
235
What is the response for a single engine rescue?
Single engine company
236
What type of fire requires a full one alarm assignment?
Any fire that involves or threatens any type of structure
237
What does a full assignment response include?
3 engine (or Quint) companies
1 Truck company
2 Medics
On duty BC
238
For what 3 situations is a "Big Box" SF assignment dispatched?
High Rise (3 or more stories) fires
Large Manufacturing plants
Other occupancies where large loss of life is a possibility
239
What will a "Big Box" SF assignment get on the initial dispatch?
Additional engine
| Additional medic
240
When are mutual aid companies included in the initial dispatch for a structure fire?
When the run order reflects automatic usual aid agreements
241
After dispatching appropriate units to a structure fire what at 8 additional things to do?
1. Page Fire Command Staff when its a confirmed working fire
2. Call for Electric and Gas utilities
3. Dispatch law enforcement for traffic control
4. Page the investigator if extinguishing agent was or is used
5. Ask IC if they need rehab and Red Cross to the scene
6. Given time checks every 15 minutes the first hour and every hour thereafter
7. Log remarks pertinent to the incident
8. Record the weather information at the onset of the call (does not need to be given out over the radio)
242
When should Fire Command Staff be paged of a structure fire?
When its confirmed working structure fire
243
When should the investigator on call be paged for a structure fire?
When an extinguishing agent it or was used
244
When should time checks be given during a structure fire?
Every 15 minutes during the first hour and every hour thereafter
245
Why should remarks pertinent to the incident be logged?
Helps the IC recreate the incident when filing a report
246
Why should the weather information at the onset of the call be recorded in the call notes?
To aid the fire marshals office during the fire investigation
247
What should the dispatcher do when there are multiple incidents working?
1. Keep BC informed to the number of units available for the city when the available units get down to 1 engine and 1 medic
2. Ask BC if any units are available at the scene
3. If there are none available at the scene and only 1 engine and 1 medic available in the city ask the BC if he wants mutual aid or to page off duty personnel
248
What are the 5 call types for Mutual Aid incidents?
```
MASF
MAGF
MAHM
MAO
MAA
```
249
Who may request mutual aid to assist in any incident they may have working in their jurisdiction?
Denton County
Fort Worth Fire Department
Other departments
250
For mutual aid what will the requesting agency advice dispatch of?
How many and type of units needed
251
What 6 things should dispatch request of the agency requesting a mutual aid response?
1. Address of the incident
2. Call information
3. Cross streets
4. Directions
5. MAPSCO map #
6. County ops channel the incident is working on
252
Who is to be dispatched with units responding the a request for mutual aid?
On duty BC
253
What type of request for mutual aid does not require the on duty BC respond?
Routing medical calls where only an ambulance is requested
254
Who should be notified of mutual aid requests from the county?
BC
255
What should happen if the BC leaves the city?
Page Fire Command Staff with notification
256
For mutual aid wildland fire calls where no request is made for specific units what should the response be?
1 brush truck
1 engine
BC
257
What are the call types for multi alarm incidents?
SF2
SF3
SF4
258
What type of incident results in multiple alarms?
Large incidents exceeding the capabilities of the first alarm assignment
259
What is a special call?
The IC calls for specific or additional units as needed without calling for additional alarms
260
Where are automatic aid agreements reflected?
In the run order for the initial call
261
If an automatic aid agreement is indicated in the run order or call comnments what should happen?
Those units need to be dispatched in the initial response
262
What does each additional SF alarm get for a response?
```
Full assignment to the scene:
3 engines
1 truck (or quint)
2 medics
BC
```
263
What should be paged to Fire Command Staff for additional alarms?
The increased alarm
| The need for another chief officer
264
What should be dispatched to the scene for additional alarms?
Rehab
265
Who, other than Fire Command staff, should be informed of the increased alarm?
On duty Fire Alarm Lead Operator
266
If the on duty fire alarm lead operator is not available during an increased alarm what should be done?
Call in the next Lead Operator
267
Who should be dispatched from DFD companies for an increased alarm?
All DFD companies except for 1 engine and 2 medics for EMS coverage
268
For an increased alarm how many units should be kept from the response for EMS coverage?
1 engine
| 2 medics
269
If paging off duty members for an increased alarm what is the message that should be adapted?
"2nd alarm (or greater) Fire. Mandatory recall. Report to your station for assignment"
270
Who else should be paged for an increased fire alarm other than command staff and possible off duty members?
Fire Marshal (or investigator on call) and Logistics Captain (SHP1)
271
What is the identification number for the logistics captain?
SHP1
272
What 6 pieces of information should be included when requesting mutual aid on any multi alarm fire?
1. Nature of the call
2. Number and type of unites we need
3. Proper radio channel
4. Where they should report
5. Who to report to when they arrive
6. County should then tell you which units will be responding
273
For a 3rd alarm who should dispatch contact?
Fort Worth Fire Department
274
What should be received from the Fort Worth Fire Department for a 3rd alarm?
3 engines
Quint
BC
275
Who should be advised of the 3rd alarm and FWFD response?
County
276
For 3rd or 4th Alarm assignments what should be done if FWFD is not available to respond?
Continue to request additional alarms through county dispatch
277
Who is the resource officer?
The first officer to arrive at station 1 on any multi alarm incident or any large recall to duty
278
What does the resource officer do for a multi alarm incident or a large recall to duty?
Coordinate the staffing and assignment of reserve units and mutual aid companies
279
What will the resource officer do on arrival at station 1 for a multi alarm incident or large recall to duty?
Contact Fire Alarm to advise a telephone number for off duty personnel to call for assignments
280
What should fire alarm include in the page for a recall to duty?
Advise of the number to call and NOT to call dispatch
281
Who will the resource officer notify as units are staffed and in service?
Fire Alarm Dispatcher
282
Where will off duty personnel responding for a recall to duty respond?
The their regularly assigned station
283
What should personnel do once they arrive at their regularly assigned station for a recall to duty?
Report to the resource officer via telephone for assignment
284
The resource officer normally does not respond to incidents until what occurs? (2)
Adequate staffing is achieved
| Off duty BC or suitable replacement is available
285
What is the call type for a Train Derailment?
TD
286
What is the response for a train derailment?
```
Hazmat assignment plus rescue:
3 engines
2 medics
BC
Hazmat 5
Rescue
```
287
Who should be paged for a train derailment?
Fire Command Staff
288
What are 8 support services that may be contacted by dispatch?
1. Law enforcement
2. Utilities
3. Medical Examiner Inspector
4. Air medical transport
5. Tactical paramedic
6. Rehab
7. Fire victim support
8. Fire marshal's office
289
What is true of communications with law enforcement?
Can be put on the tac channel with fire units as needed
290
What is true of communications with utilities for structure fires?
Appropriate electric and gas utilities shall be automatically notified on all structure fires
291
What is the only time DFD personnel can request the medical examiner?
In the event of a death caused by fire
292
Who must request the medical examiner for all deaths other than those caused by fire?
Police Department
293
For air medical transport from where can latitude and longitude coordinates be obtained?
Denton County map book
| ALI-Trakker
294
What should the dispatcher notify the helicopter of for all air medical transports?
The tac channel being used for the incident and instruct them to contact the responding fire units on that channel
295
Who should be contacted when a tactical paramedic is needed?
The on duty battalion chief
296
What should the on duty battalion chief be informed of when contacted by dispatch for a tactical paramedic?
The time
297
Who will the on duty battalion chief send when a tactical paramedic is requested?
He will try to send an on duty person or contact one off duty if time allows
298
Who should be dispatched for the rehab?
The next engine or medical to respond to central to get rehab and deliver to incident scene
299
Who should be contacted for victim support?
Red Cross
300
What 5 conditions necessitate the Fire Marshal/Investigator on call be paged?
1. Structure fire on which extinguishing agent has been used
2. Illegal burns inside Denton city limits if requested by company officer
3. Explosive device calls where device is found (ED)
4. All explosions (EX)
5. All Hazardous material calls (HM)
301
When a request for page of the Fire Marshal/Investigator on call has been made by the company officer who's discretion will response be made under?
Response will be at the discretion of the Marshal/Investigator paged
302
What 14 call types are used exclusively by the FMO?
1. Assist other agency fire
2. Assist other department
3. Alcohol violation
4. Citizens complaint
5. Court
6. Fire department complaint
7. Fire marshal investigation
8. Fireworks
9. Public education
10. Suspicious vehicle
11. Speak with officer
12. Traffic stop
13. Tobacco violation
14. Warrant service
303
What is the call type for Assist Other Agency Fire used by the FMO?
AOAF
304
What is the call type for Assist Other Department used by the FMO?
AOD
305
What is the call type for Alcohol Violation used by the FMO?
AV
306
What is the call type for Citizens Complaint used by the FMO?
CC
307
What is the call type for Court used by the FMO?
CRTFIRE
308
What is the call type for Fire Department Complaint used by the FMO?
FC
309
What is the call type for Fire Marshal Investigation used by the FMO?
FMI
310
What is the call type for Fireworks used by the FMO?
FW
311
What is the call type for Public Education used by the FMO?
PE
312
What is the call type for Suspicious Vehicle used by the FMO?
SVF
313
What is the call type for Speak with Officer used by the FMO?
SWO
314
What is the call type for Traffic Stop used by the FMO?
TS
315
What is the call type for Tobacco Violation used by the FMO?
TV
316
What is the call type for Warrant Service used by the FMO?
WSF
317
How should the 14 call types used exclusively by the FMO be handled?
As officer initiated calls
318
What channel will all fire marshal radio traffic be on?
Tac-14 (2N)
319
True or False? Radio channel Tac-14 (2N) will be monitored at all times.
TRUE
320
What call type will the FMO use to track the activity of a member of the FMO?
FIRETEST
321
For what is the call type FIRETEST used by the FMO?
To track the activity of a member of the FMO
322
True or False? Multiple incident numbers may be assigned to an incident?
FALSE. Multiple incident numbers shall not be assigned to any incident regardless of the number of personnel and apparatus that may ultimately respond to the incident
323
What should be done concerning incident numbers for calls lasting hours or days?
Left open or reopened when activity on the call resumes
324
When should a call be closed?
Only when the incident is complete
325
What should the dispatcher do concerning incident numbers when there is a rekindle?
Re activate the original call when fire units are dispatched out to the scene again
