effective team working motivation and management Flashcards
(13 cards)
1
Q
what is the definition of a team
A
a group of people who are working through a collective endeavour towards a common goal
2
Q
definition of an effective team
A
where team members including the patient communicate with one another as well as combining their observations, expertise and decision making responsibilities to optimise care
3
Q
an effective team has been shown to:
A
- reduce medical errors
- increase pt safety
- improve pt mortality rates
- improve staff outcomes
- improved job satisfaction
4
Q
HCPC standards of proficiency
A
- understand the need to build and sustain professional relationships
- be able to contribute effectively to work undertaken as part of a multi-disciplinary team
- Recognise the value of MDT
5
Q
forming according to WHO
A
- ambiguity and confusion
- team members have not chosen to work together
- lack of clarity
6
Q
storming according to WHO
A
- may include conflict between team members and some rebellion against taks
- lack of progress and frustration
7
Q
norming according to WHO
A
- Open communication between team members is established, and the team starts to confront the task at hand
8
Q
performing according to WHO
A
- team focuses all its attention on achieving the goals
- team is now and supportive, open and trusting, resourceful and effective
9
Q
wider impact of teamwork
A
- supports weaker members
- creates learning opportunities
- reduces duplication of effort
- shares workload effectively
- improved creativity and innovation
- improved quality of decision making
10
Q
definition of leadership
A
ability and capacity to lead and influence others by means of personal attributes and behaviours to achieve a common goal
11
Q
effective leadership skills
A
- organisation strategy
- organisation process
- awareness of colleagues needs
- planning
- monitoring own behaviours
- managing emotions
12
Q
stakeholders in healthcare
A
- politicians
- policymakers
- clinicians
- managers
- patients
13
Q
what makes a good follower
A
- highly engaged, independent and critical thinker
- supportive yet challenge leaders
- committed to organisation skills
- emphasise and understand leader
- gains leaders trust and confidence
