Email, Calendare and Contacts Flashcards Preview

10.9 > Email, Calendare and Contacts > Flashcards

Flashcards in Email, Calendare and Contacts Deck (21):
0

What System Preferences should be started when dealing with Mail, instant messaging, server provided contacts and calandars?

Internet Accounts pane in System Preferences

1

How is the Internet Accounts pane set up?

The left column shows current web service-provider accounts setup. The right column is a list of major services users can set up.

2

How can an user see which apps are linked with web services?

Click on the account in the left column.

3

How do you change information about a linked web service account?

Click the details button.

4

How do you remove a web service account?

click the (-)

5

What are the steps to add an account in Internet Accounts preferences?

1) Apple menu/ System Preferences/ Internet Accounts
2) Click the (+)
3) Click an account type, enter your account information and follow the onscreen instructions
4) select the apps to be associated with the account

6

What information is need to connect to an Exchange server?

1) The Exchange user name
2) The Exchange password

7

What is need if the Exchange Autodiscover service isn't enabled on the Exchange Server?

The fully qualified domain name for the organization's Client Access Server (CAS); format exchange01.example.com

8

What does the Exchange support require?

1) Microsoft Exchange Server 2007 Service Pack 1 Rollup 4
or
2) Exchange Server 2010.

9

What is the easiest way to set up Mail, Contacts and Calendar to access Exchange?

Use Exchange Autodiscover service.

10

What are the steps if Exchange Autodiscover service is enabled on the Exchange server?

1) Add an account in Internet Accounts
2) choose Exchange
3) enter your exchange email address and password

11

What are the steps to access Exchange if Autodiscover isn't enabled on the Exchange server?

1) Apple menu/ System Preferences/ Internet Accounts
2) click (+)
3) Click Exchange in the list of services
4) Enter the user's information
5) Click Continue
(If information can't be found)
6) Enter a description for the account (Work or Exchange)
7) Enter fully qualified domain name for the Exchange Client Access Server in the Server Address field.
8) Click Continue
9) Ensure Contacts and Calendar checkboxes are selected to automatically set up those apps.
10) Click done.

12

What settings need to be adjusted to access an Exchange server from a Mac outside an organizations network?

1) Port 443 needs to be open on the firewall
2) Exchange Web Services (EWS) is enabled on the server

13

What are the common mail server protocols that are used on a non-Windows server?

1) POP (Post Office Protocol)
2) IMAP (Internet Message Access Protocol)
3) SMTP (Simple Mail Transfer Protocol)

14

What are the steps to configure Mail to connect to POP and IMAP email services?

1) Apple menu/ System Preferences/ Internet Accounts
2) Click (+)
3) Click Add Other Account
4) Choose Add a Mail account/ Click Create
5) Type full name, email address, and password for the email account
6) Click Create
(If it doesn't connect proceed to manually configuring the account)
7) Click Next
8) select email account type (IMAP or POP) in Incoming Mail Server Info
9) Enter the mail server address
10) Verify User name and Password
11) Click Next
12) Verify port address and authentication type and click next
13) Enter outgoing mail server address and authentication info in Outgoing Mail Server Info
14) Click Create to complete the process

15

How do users add an account from the Mail app menu?

1) Click Mail/ Add Account
2) follow the assistant

16

What information needs to be viewed if there is a problem connecting to a mail server?

Verify login information
1) Mail/ Preferences
2) Accounts
3) Account Information tab

17

How do users add a new Contacts account?

1) Contacts/ Add Account
2) Follow Assistant

18

What are account types are specific to Contacts?

1) CardDAV
2) LDAP

19

Which is easier to setup CardDAV contacts or LDAP contacts?

CardDAV because it only requires the CardDAV server address, user name and password. LDAP server maybe complex and might require Search base values to be entered.

20

What are the steps to add a new account from Calendar?

1) Calendar/ Add Account
2) Follow Assistant