Engaging Team Members and Stakeholders Flashcards
Which of these team characteristics contribute to improving the flow of work in the system?
- working on several tasks in parallel
- having t-shaped skills
- swarming
- no multi-tasking
- having generalized specialists
- having specialists
- having t-shaped skills
- swarming
- no multi-tasking
- having generalized specialists
Emotional intelligence is one of the important factors in project success. What are some of the characteristics of emotional intelligence?
- self regulation
- data analysis
- empathy
- social skills
- intelligence quotient
- self-awareness
- self regulation
- empathy
- social skills
- self-awareness
Agile teams often undertake complex and innovative projects.
What are the values and characteristics that drive an agile team’s performance?
- seek consensus
- makes decisions
- creating a safe environment
- welcoming of feedback
- doing agile
- producing extensive documentation and detailed plans
- seek consensus
- makes decisions
- creating a safe environment
- welcoming of feedback
Effective decision making is key to the success of a project. Which components contribute to effective decision making?
- using a decision gradient
- using a decision tree
- stakeholder involvement
- group thinking
- conduct workshops
- timeliness
- using a decision gradient
- stakeholder involvement
- conduct workshops
- timeliness
McKinsey framework focuses on the components required in the process of organizational change. What are the components described in this framework?
- standardization
- style
- systems
- sustain
- shared values
- strategy
- style (behaviors and cultures)
- systems (processes, procedures, performance measurements)
- shared values (in the center of the framework)
- strategy (the purpose of the business and the way it will leverage its competitive advantage)
Conflicts are inevitable in projects. What are the different strategies suggested in the Thomas Kilmann model for managing conflicts?
- resolving
- competing
- accommodating
- accepting
- avoiding
- collaborating
- compromising
competing, accommodating, avoiding, collaborating, compromising
Agile teams use communication tools that are simple and low tech whenever possible. What are some tools that match with the Information Radiators tool?
- slack
- skype
- burndown chart
- task boards
- ms teams
- burndown chart
- task boards
Agile teams use communication tools that are simple and low tech whenever possible. What are some tools that match with the Online Collaboration tools?
- slack
- skype
- burndown chart
- task boards
- ms teams
- slack
- skype
- ms teams
A personal assessment tool gives insights into a person’s strengths and weaknesses and helps in facilitating productive teams.
What are commonly used tools in the industry?
- dove
- DiSC
- true colors
- social styles
- PERT
- MBTI
- DiSC
- true colors
- social styles
- MBTI
The personal assessment, DiSC, categorizes behavioral expression of emotions into what four primary types?
- dominant
- influential
- steady
- compliant
What are the four Social Styles used to interact and make decisions?
analytical, driving, expressive, amiable
Identify the components required for organizational change as per McKinsey’s framework.
- sustain
- strategy
- shared values
- structure
- system
- standardization
- strategy
- shared values
- structure
- system
Which of these are components of effective decision making in a project?
- stakeholder involvement
- using a decision gradient
- timeliness
- group thinking
- using a decision tree
- conducting workshops
- stakeholder involvement
- using a decision gradient
- timeliness
- conducting workshops
identify tools used in virtual team environments.
- white board
- instant messaging
- face-to-face communication
- video conferencing
- live chat
- agile software
- instant messaging
- video conferencing
- live chat
- agile software
Match the personality profiles with the personality assessment tool it represents. Tool = DiSC
- dominant, compliant, steady
- blue, green, orange
- introverts-extroverts, judgers-perceivers
- analytical, experimental, practical
- analytical, driving, expressive
- dominant, compliant, steady
