ESA | General Flashcards

1
Q

Design thinking Phase 1: Inspiration

A

The first phase is to understand the specific challenge that the event is directed at solving.

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2
Q

Design thinking Phase 2: Ideation

A

The second stage of design thinking is a collaborative process that generates ideas and solutions to the previously identified challenge(s). In this stage, the event designer may collaborate with internal departments, suppliers, or stakeholder groups. Brown recommends including the development of prototypes and visual representations of the solutions in this phase.

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3
Q

Design thinking Phase 3: Implementation

A

The final stage is the () of the plan, including collaborating with the marketing team to deliver the message and engineering the experience for the meeting and event attendees.

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4
Q

4 P’s of Marketing

A

Product, Price, Place, Promotion

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5
Q

Strategic Planning Step 1: Discovery

A

The first step of strategic planning: finding out the purpose of the event, internal assessment of the organizations goals, and business environment.

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6
Q

Strategic Planning Step 2: Analysis

A

The second step of strategic planning: evaluating the types, results, and outcomes of previous events.

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7
Q

Strategic Planning Step 3: Planning

A

Once the discovery and analysis phases are completed, development of the event’s strategic plan begins. Elements of the strategic plan that will be detailed in the following sections include: ▪ Mission statement, goals, and objectives for the event ▪ Business environment analysis ▪ Implementation plan ▪ Sales, marketing, and communication plan ▪ Financial plan ▪ Success measures or key performance indicators (KPIs)

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8
Q

duoserve facility

A

logistics are handled by the convention services manager and catering is handled by a separate manager.

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9
Q

uniserve property

A

the convention services manager handles all aspects of the event, including catering.

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10
Q

Specific block for crew / speakers

A

What’s a sub-block?

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11
Q

The first phase is to understand the specific challenge that the event is directed at solving.

A

Design thinking Phase 1: Inspiration

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12
Q

The second stage of design thinking is a collaborative process that generates ideas and solutions to the previously identified challenge(s). In this stage, the event designer may collaborate with internal departments, suppliers, or stakeholder groups. Brown recommends including the development of prototypes and visual representations of the solutions in this phase.

A

Design thinking Phase 2: Ideation

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13
Q

The final stage is the () of the plan, including collaborating with the marketing team to deliver the message and engineering the experience for the meeting and event attendees.

A

Design thinking Phase 3: Implementation

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14
Q

Product, Price, Place, Promotion

A

4 P’s of Marketing

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15
Q

The first step of strategic planning: finding out the purpose of the event, internal assessment of the organizations goals, and business environment.

A

Strategic Planning Step 1: Discovery

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16
Q

The second step of strategic planning: evaluating the types, results, and outcomes of previous events.

A

Strategic Planning Step 2: Analysis

17
Q

Once the discovery and analysis phases are completed, development of the event’s strategic plan begins. Elements of the strategic plan that will be detailed in the following sections include: ▪ Mission statement, goals, and objectives for the event ▪ Business environment analysis ▪ Implementation plan ▪ Sales, marketing, and communication plan ▪ Financial plan ▪ Success measures or key performance indicators (KPIs)

A

Strategic Planning Step 3: Planning

18
Q

logistics are handled by the convention services manager and catering is handled by a separate manager.

A

duoserve facility

19
Q

the convention services manager handles all aspects of the event, including catering.

A

uniserve property

20
Q

How many guest should a single server, serve?

A

20 guests

21
Q

Why colocate?

A

Exposure to more potential members.

22
Q

What’s an ECB?

A

Event-Contracted Block

23
Q

What’s a sub-block?

A

Specific block for crew / speakers

24
Q

Preferable screen height from the floor

A

5’ from floor