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Flashcards in ESL dialogs words and expressions Deck (193)
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1

a warning; telling someone what is going to happen he should be prepared; a warning; telling someone about something before it happens

Mom: Too late for the ...! Something just fell on my head.

ESL Podcast 401 – Giving Warnings and Cautions

* Didn’t anyone give you the heads up about how difficult it can be to work for Beatrix?


2

to take care, a caution; a warning to let people know that there is a danger and they need to
be cautious when doing or not doing something

Mom: This is the kitchen? Why are all of your dishes on the floor? What do you keep in your cupboards?
Brett: ... opening them! We’re short on closet space so some of the guys keep their clothes and shoes in them. You never know what you’ll find if you open one.

ESL Podcast 401 – Giving Warnings and Cautions

* Be careful when you open that can of soda because it was moving around a lot in the car and it might explode.

3


polite, formal, not necessarily friendly, but polite; polite and formal but not friendly; polite and formal but not friendly:

Buck: It’s the third time in a week that I’ve had lousy service. I don’t expect fivestar
treatment, but I do expect service industry employees to be at least ...

ESL Podcast 418 – Getting Bad Service

“Those two girls are always civil toward each other, but they never spend time together
as friends.”

* Even though we don’t like our neighbor, we need to be civil to her.


4

a long surface in the shop, restaurant where a customer stands on one side and employee stands on another;a long, flat surface like a table where the customer stands on one side and the employee stands on the other side and where things are bought and sold; long, flat surface like a table where the customer stands on one side and the employee stands on the other side and where things are bought and sold:

Star: What happened this time?
Buck: I walked in and went up to the ... to place my order. The woman
working there was talking to her friend, another customer. I stood there, clearly
needing to be waited on and she couldn’t have cared less.
ESL Podcast 418 – Getting Bad Service



"There was a long line of people waiting in front of the counter at the bank.”
* Jarrod put the milk and eggs on the counter and waited for the cashier to tell him how much they would cost.


5

fake; false; imitation
People make and sell many types of “...” (fake; false; imitation) products,
trying to “cash in on” (profit from; make money on) the success of well-known
“brands” (the name under which a particular company’s products are sold). Most
of these counterfeit products are sold by people who try to “pass them off as”
(make other people believe something that isn’t true) the real thing.


ESL PODCAST 562 – Buying Fake Products cultural note

6

crowded; without much space to move around;without very much space
to move around:


Brett: It is, isn’t it? I know you were a little worried about me moving out and into
a house with five roommates. But as you can see, this is a nice place. Let me
give you a tour.
Mom: Oh, okay. Isn’t it a little ... in the house with six people?
ESL Podcast 401 – Giving Warnings and Cautions
“The office became very cramped when the company hired
three new employees and didn’t have empty space for them to work in.”
*Their little economy car began to get more and more ... as their family grew.

7

When we talk about writing, “...” means a style of handwriting that is difficult to
read because it is too small or the letters are too close together:


His writing is so .... that no one can read it.”

ESL Podcast 401 – Giving Warnings and Cautions

8

large metal/wooden boxes that have doors on them where you can keep you dinnerware; large wooden box with a door that is hung on a kitchen or bathroom wall to hold things

Mom: This is the kitchen? Why are all of your dishes on the floor? What do you
keep in your ...?
Brett: Be careful opening them! We’re short on closet space so some of the
guys keep their clothes and shoes in them.

* In which cupboard do you keep the flour and sugar?

9

to change your face the other person knows you are not happy/angry; scowl; a way of moving one’s eyes, nose, and mouth to change one’s facial expression and show that one is angry or not pleased about
something


Buck: Are you kidding? She didn’t stop talking for one second. When she finally
took a breath, I told her my order. She gave me a ... and finally turned
around to get my coffee. She practically threw it at me!

ESL Podcast 418 – Getting Bad Service

* The librarian gave us a dirty look when we were making too much noise in the
quiet library.

10

a tape of the thin plastic that says "Do not cross"; a warning printed on yellow ribbons, put in places where the police do not want people to go to the other side of those yellow ribbons

Brett: No way! Come on. I’ll show you the rest of the house. Let’s go this way
to the kitchen. Watch out for that hole in the floor. I don’t want you to trip. And
don’t worry about the “..” tape. It’s just a joke.

ESL Podcast 401 – Giving Warnings and Cautions

* After the murder, the apartment’s front door was covered with Do Not Cross
tape because no one but the police was allowed to enter



11

very good service; very good customer service that makes one feel like a very
important person

Buck: It’s the third time in a week that I’ve had lousy service. I don’t expect ..., but I do expect service industry employees to be at least civil.

ESL Podcast 418 – Getting Bad Service

* Our hotel is the best in the city, always giving five-star treatment to all our
guests.

12

phrase used to show that something is not very

important, or that one has no interest in something; phrase used to show that something is extremely

unimportant to oneself, less important than anything else



Buck: I walked in and went up to the counter to place my order. The woman
working there was talking to her friend, another customer. I stood there, clearly
needing to be waited on and she ....


“.....” This expression is when you are saying I don't care about something; it's not

important to me. “I couldn't care less who wins the World Series in baseball,”

that's not true actually, but that's an example. “I couldn't care less.”

Well, that expression some people use without the negative to mean the same

thing - “I could care less who wins.” It means the same thing as “I couldn't care

less,” but “I couldn't care less” is the original and the more correct expression.

The same is true here, “what I wouldn't give” is the more popular and more

correct expression. But, because these expressions become popular, they get

changed by people as they use them.

* I couldn’t care less about what Jenny had for dinner last night. Why does she always talk about such unimportant things?

* I thought the professor would be mad that I was coming late to class, but he
couldn’t have cared less.

13

makes you angry or mad; something that makes one very angry and upset; very annoying

Buck: I got a cup of coffee, but not the kind I ordered. When I realized it, I went
back to the counter and she was still talking to her friend. I interrupted her and told her that I got the wrong order. She had the chutzpah to try to tell me that I
had made a mistake in telling her my order. Not only did she not take
responsibility for her mistake, she tried to tell me that it was my fault!
Star: That’s really .... What are you going to do?

ESL Podcast 418 – Getting Bad Service

* That woman is so infuriating! I hate listening to her give her opinions.

14

IIt`s been a long time since we have seen each other


VOA Learning English - English in a minute

15

a warning; something bad is about to happen and someone needs to protect himself; a warning to let people know that there is a danger and they need to be careful

Mom: Too late for the heads up! Something just fell on my head.
Brett: Oh, it’s nothing. It’s just a little problem with the ceiling.
Mom: ... I think the ceiling is falling down! This place is dangerous!

ESL Podcast 401 – Giving Warnings and Cautions

* Look out! That dog bites people who get too close to it.

16

bad, not very good, poor quality; poor quality; bad; not very good

Buck: I’m never going to that coffee house again!
Star: Why? What happened?
Buck: It’s the third time in a week that I’ve had .... service. I don’t expect fivestar
treatment, but I do expect service industry employees to be at least civil.

ESL Podcast 401 – Giving Warnings and Cautions

* That’s a lousy movie. I saw it last week and I’m sure you won’t like it.

17

won’t continue to be angry

When they do not get good customer service, they
often complain to the manager, who “addresses” (responds to) their complaint.Usually the manager apologizes” (says that he or she is sorry) and sometimes offers to give the customer something for free to make sure that there are ...,” making sure that the customer won’t continue to be angry and tell
his or her friends about the bad customd

SL Podcast 418 – Getting Bad Service CULTURE NOTE

no hard feelings

18

almost, virtually, nearly; almost; virtually; nearly


Buck: Are you kidding? She didn’t stop talking for one second. When she finally
took a breath, I told her my order. She gave me a dirty look and finally turned
around to get my coffee. She .... threw it at me!

ESL Podcast 418 – Getting Bad Service
* We practically had to sell everything we owned to have enough money to pay
for food last month.

19

where the crime took place



Brett continues, “And don’t worry about the ‘Do Not Cross – Police Line’ tape.
It’s a joke.” When there’s a crime, when someone does something illegal, and
the police come to where the crime took place – we would call it ...” – they usually have an investigation, and they put a long piece of thin
plastic that says “Do Not Cross.” It’s telling people they cannot come into this
area. For example, if there’s a murder and they find a body, they would put
police tape, this long, thin piece of plastic that says “Do Not Cross” – do not
come

explanation ESL Podcast 401 – Giving Warnings and Cautions

20

the businesses and people who work by providing services to people


Buck: It’s the third time in a week that I’ve had lousy service. I don’t expect fivestar
treatment, but I do expect ... employees to be at least civil

ESL Podcast 418 – Getting Bad Service

Hair salons, restaurants, and hotels are all examples of businesses in the
service industry


21

to recognize you, to look at your eyes, to nod; to recognize that someone is there, looking into
one’s eyes and/or saying hello, even if one does not have time to speak with or
help that person

Star: You mean she didn’t even ... you?
Buck: Are you kidding? She didn’t stop talking for one second. When she finally
took a breath, I told her my order. She gave me a dirty look and finally turned
around to get my coffee. She practically threw it at me!

ESL Podcast 418 – Getting Bad Service
* The secretary was on the phone when I walked into the office, but he
acknowledged me by looking up and smiling.

22

to be aware of what is going around you; to be paying attention; aware of what is happening around oneself

Mom: Look out! I think the ceiling is falling down! This place is dangerous!
Brett: It’s nothing. Don’t worry. As long as we stay ..., this is a great place to
live.

ESL Podcast 401 – Giving Warnings and Cautions

* He thinks that drinking coffee every morning makes him more alert at the office.

23

to not have enough of something, often money; to have less than
is required;means that someone doesn’t have enough of something, specifically money; lacking; without enough of something; without as much of something as one needs

Mom: This is the kitchen? Why are all of your dishes on the floor? What do you
keep in your cupboards?
Brett: Be careful opening them! We’re .... closet space so some of the
guys keep their clothes and shoes in them. You never know what you’ll find if you open one.

ESL Podcast 401 – Giving Warnings and Cautions

* My father gave me some money to buy the bike, but I am still 10 dollars short.
“I want to buy this pair of shoes, but I’m three dollars short.”
*The hikers were short on water, so they decided to limit themselves to one
small bottle every two hours.



24

to be served or helped by an employee at a restaurant for instance; to be served by an employee; to have an employee ask what one wants to buy and bring that thing to oneself

Buck: I walked in and went up to the counter to place my order. The woman
working there was talking to her friend, another customer. I stood there, clearly
needing to be ... and she couldn’t have cared less.


ESL Podcast 418 – Getting Bad Service

* At the restaurant last night, we were waited on by a young waiter with pink hair.


25

to say that one is unhappy about something and wants it to be
changed

Star: That’s really infuriating. What are you going to do?
Buck: One good thing about her talking with her friend for so long is that I got her
name. I’ll be calling the manager to ....



ESL Podcast 418 – Getting Bad Service


* The new camera we bought on the Internet didn’t work, so we called the store
to complain.

26

to set a limit:

WHAT ELSE DOES THAT MEAN? ESL PODCAST 562 – Buying Fake Products

"Normally Quentin tolerates it when his employees arrive late, but he ... with Martin, who
didn’t come to work until 3:00 p.m"

Finally, the phrase “to draw the line” means to set a limit: “Normally Quentin tolerates it when his employees arrive late, but he drew the line with Martin, who
didn’t come to work until 3:00 p.m.”




27

to make; register a complaint


SL Podcast 418 – Getting Bad Service CULTURE NOTE

When people receive extremely bad service, or when they think that a business
is using “deceptive” (not truthful) “practices” (ways of doing business), they might
“file” (make; register) a complaint with the Better Business Bureau (BBB).


28

uncomfortable of doing smth; to suddenly become too frightened to do something you had planned to do, especially something important like getting married

VOA Learning English - English in a minute

We're getting married next Saturday - that's if Trevor doesn't get cold feet! I'm worried she may be getting cold feet about our trip to Patagonia.


29

to have nerve, the gut; nerve; the courage or confidence to do something that other people
probably wouldn’t do, usually because they would be scared to do it

Buck: I got a cup of coffee, but not the kind I ordered. When I realized it, I went
back to the counter and she was still talking to her friend. I interrupted her and told her that I got the wrong order. She had the... to try to tell me that I
had made a mistake in telling her my order. Not only did she not take
responsibility for her mistake, she tried to tell me that it was my fault!


ESL Podcast 418 – Getting Bad Service

* You showed a lot of chutzpah when you told that man to stop smoking on the
bus


30

to put in jail



"First, it tries to make U.S. currency very difficult to counterfeit, for example by printing the money on
special paper with special “inks” (colored liquid used for printing). Second, it tries to identify and “imprison” (put in jail) people who counterfeit currency."


CULTURE NOTE ESL PODCAST 562 – Buying Fake Products

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