Exam 1 More Notes Cards Flashcards

(51 cards)

1
Q

Football exercise

A

process of management

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2
Q

Board of trustees oversees…

A

Executive directors/ president

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3
Q

Clover

A

University

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4
Q

Lonnie Johnson

A

Satisfying Options

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5
Q

Perez

A

Chief sustainability officer

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6
Q

Two people

A

Cynthia Wilcock and Liz Mang

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7
Q

Shut down some people to save company

A

Utilitarianism

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8
Q

Go up one level from one to another..

A

progression

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9
Q

satisfying need to the point you don’t need

A

deficit

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10
Q

Which is not a quality of followership?

A

Easy to obtain

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11
Q

Emotional intelligence

A

Culture

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12
Q

Maslow

A

hierarchy of needs

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13
Q

Ethics decrease…

A

13%

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14
Q

Zara

A

Customer driven open system

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15
Q

Amazon

A

unprogrammed and high risk

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16
Q

Zapos

A

not sure…. but think its no ethics officer

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17
Q

Cognitive decision making

A

Information gathering and information evaluating.

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18
Q

5 Organizing Ethics Components

A

Leadership, codes, chief officers, training, and audits.

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19
Q

Mintzberg’s Roles

A

Interpersonal, Informational, and Decisional

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20
Q

Management process

A

Planning, organizing, leading, and controlling

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21
Q

Big 6 issues

A

global, governance, knowledge, ethics, diversity, and self-management.

22
Q

Taylor is….

A

Scientific management

23
Q

Weber is….

A

Bureaucratic organization

24
Q

Fayol is…

A

Administrative principles

25
Lean principle
reduce waste
26
six sigma
process improvement
27
P.O.N.G.
Personal, organizational, national, and global
28
Ethical decision making
Awareness, facts, stakeholders, standards, values, and actions.
29
If you are taking a test, the wrong answer is a punishment, right answer is a reward. What type of moral development?
pre-conventional level
30
#1 driver of ethical behavior
Behavior of superiors
31
Whistle blowing....
all of the above
32
Sully lands plane on hudson...
intuition
33
Steve jobs is...
Informational and interpersonal. | figurehead and spokesperson.
34
Performance threat:
a situation where something is wrong or likely to be wrong.
35
Performance opportunity:
a situation that offers the possibility of a better future if the right steps are taken.
36
Disadvantages of group decision making:
Conformity with social pressures Domination of a few members. Time delays
37
Heuristics:
shortcuts lead to mistakes | way of thinking
38
Traditional decision making model
1. identify problem 2. develop alternatives 3. decide on action 4. implement decision 5. evaluate results
39
Advanced decision making model
1. define 2. measure 3. analyze 4. improve 5. control
40
Spider man quote...
with great power comes great responsibility.
41
"Hey sweetie"
ethics are about personal values.
42
Spider man quote...
with great power comes great responsibility.
43
"Hey sweetie"
ethics are about personal values.
44
Spider man quote...
with great power comes great responsibility.
45
"Hey sweetie"
ethics are about personal values.
46
Ice rink
all of the above
47
ice rink in order to be best problem solver
problem seeker
48
star wars
unprogrammed / high risk
49
amazon type:
DMAIC model
50
optimization
best decision
51
TV question
hyper norms