Exam 2 Flashcards

(29 cards)

1
Q

zero based budget

A

allocates resources as if each budget was brand new

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2
Q

matrix structure is…

A

cross functional

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3
Q

strategic leader

A

someone who looks towards the future: sense of urgency and good teacher guardian of trade-offs understands the strategy and another one that isn’t

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4
Q

strategic alliance

A

when rival businesses come together

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5
Q

management by exception

A

differences between actual and desired performance

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6
Q

feedforward with planes

A

tires, brakes, wheels getting supplies etc before take off

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7
Q

porters competitive strategy

A

differentiation: broad market, unique product
cost leadership: broad market, low cost
focused differentiation: narrow market, unique product
focused cost leadership: narrow market, low cost

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8
Q

dunkin donuts placing stores in different areas

A

concentration

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9
Q

walmart

A

hub spoke system, concentration

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10
Q

zynga

A

free, accessible, social

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11
Q

THON question

A

leadership input and output

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12
Q

clan

A

social norm and clan control

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13
Q

objective planning hierarchy

A

communication, alignment, follow through

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14
Q

big 6 planning tools

A
  1. forecasting
  2. contingency
  3. scenario
  4. benchmarking
  5. participatory
  6. goal setting
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15
Q

4 step control process

A
  1. set performance objectives
  2. measure actual performance
  3. compare actual objectives
  4. take actions to control process
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16
Q

3 answers for shanghai

A

ridership, injury, operating cost

17
Q

umbrella

18
Q

getting bigger growth

A
  1. basic growth
  2. concentration
  3. diversification
  4. vertical integration
19
Q

getting smaller/retrenchment

A
  1. restructure
  2. downsize
  3. bankruptcy
  4. liquidation
  5. divestiture
20
Q

blockbuster

A

repositioned by DISH

21
Q

swot

A

internal: strengths and weaknesses
external: opportunities and threats
rate impact and probability by high, medium and low

22
Q

porters five forces

A
  1. industry competition
  2. entrants
  3. customers
  4. substitues
  5. suppliers
23
Q

high market, low growth

24
Q

informal structure can…

A

distract from work

25
chain of command
who is talking directly to who
26
span of control
number of people that report to you
27
5 types of structure (fuck dat management test nigga)
1. functional 2. divisional 3. matrix 4. team 5. network
28
bean bag
divisional
29
silos and chimneys
are bad