Exam 4

Question 1

thriller video

Answer 1

social team building

Question 2

post its

Answer 2

Feasibility Determination: testing the practicality and financial viability of the new product

Question 3

culture

Answer 3

Shared values and beliefs that guide behavior, the way we do things around here, set of signals of what is considered appropriate or not

Question 4

core culture

Answer 4

Core values: beliefs about the right way to behave

Question 5

observable culture

Answer 5

Stories, rites and rituals, heroes, and symbols

Question 6

walt disney

Answer 6

Heroes: people (past and present) who display core values (core culture)

Question 7

1 place to work

Answer 7

google

Question 8

innovation

Answer 8

(3 forms, 1 not)

Question 9

toyota sustainability

Answer 9

NOT product innovation

Question 10

Who is Kevin Sustrom

Answer 10

Instragram “Business Model”

Question 11

Amazon jeff

Answer 11

2 Pizza group size

Question 12

Organizational Protocols

Answer 12

not business

Question 13

Assessing the need for change =

Answer 13

form, nature, content

Question 14

2 types of changes

Answer 14

transformational and incremental

Question 15

1 reason people resist change

Answer 15

timing

Question 16

create a need for change (Assessing the need for change)

Answer 16

to “unfreeze”

Question 17

managers must do (3)

Answer 17

Develop culture, encourage innovation, manage change, but NOT customers

Question 18

What is the #1 reason you would want to go global?

Answer 18

increase profits (make money)

Question 19

Yum! Franchise (Taco Bell, KFC, etc.)

Answer 19

brand loyalty

Question 20

mcdonalds

Answer 20

Answer #1 global, answer #2 franchising

Question 21

4 ways to enter a market in a home country

Answer 21

Global sourcing, exporting, licensing, franchising, but NOT joint venture

Question 22

Which one of the following is not part of conflict resolution?

Answer 22

Accommodate, avoid, collaborate, compete, compromise but NOT actioning

Question 23

which is NOT an input

Answer 23

Membership composition, nature of task, organizational setting, team size but NOT member satisfaction (it’s an output)

Question 24

Ron and IQ team, structures of teamwork: supervisor, network facilitator, helpful participant, external coach

Answer 24

ron is a coach (external)

Question 25

what is not a symptom of groupthink?

Answer 25

Un-censorship communication (uncensored)

Question 26

High inter-dependency (around a common task)

Answer 26

De-centralized communication: all members of the team communicate directly with one another

Question 27

Dragon boating

Answer 27

Synergy is most important

Question 28

Norming (life cycle of a team)

Answer 28

start working together (focused task performance)

Question 29

Licensing

Answer 29

Kung Fu Panda (made by Dreamworks)/ intangible asset

Question 30

Doesn’t do work

Answer 30

social loafing

Question 31

Toyota Multi-National Corporation: What are the characteristics of a multinational company?

Answer 31

Low global integration, high local responsiveness

Question 32

Which of the following is not a dysfunction of a team? Patrick Lencioni

Answer 32

Absence of trust, fear of conflict, lack of commitment, inattention results, accountability unwillingness but NOT unaccountability of members

Question 33

subsidiary

Answer 33

NOT yes to technology, control, and profit

Question 34

2 types of global structure

Answer 34

Global area structure and global product structure

Question 35

NASCAR video clip

Answer 35

Showing teamwork and form, task and maintenance role

Question 36

What are the qualities of groupthink?

Answer 36

(characteristics)

Question 37

What is another term for social loafing?

Answer 37

all of the above

Question 38

Cross functional

Answer 38

Operates with members who come from different functional units of an organization

Question 39

Which of the 3 C’s is most important? Character, competence, and consistency

Answer 39

None, they all are

Question 40

If the team has low cohesiveness and high performance… (performance functions)

Answer 40

Moderate performance team

Question 41

Highest level of conflict resolution?

Answer 41

Collaborating and compromising

Question 42

Which is NOT an advantage of global sourcing?

Answer 42

Importing is NOT, low cost, access of resources, global learning, and increased supplies are

Question 43

Joint venture (GM and SAIC)

Answer 43

Operates in a foreign country through co-ownership with local partners

Question 44

Decision making (know the different types)

Answer 44

consensus

Question 45

Integration response

Answer 45

global

Question 46

Sustainability innovation

Answer 46

o Reduces the carbon footprint of an organization or its products o Economic, environmental, overall performance o We’re going to do innovation that drives revenue o People, Profit, Planet

Question 47

What is not on the highly innovative organizations?

Answer 47

business is not on the chart! (Strategy, structure, management, culture, staffing are)

Question 48

What are tariff’s not used for?

Answer 48

Promote trade between countries

Question 49

KPMG study

Answer 49

culture audit

Question 50

What is NOT a culture shock?

Answer 50

intelligence

Question 51

What culture do you see in Google, Dreamworks, Zappos videos?

Answer 51

Visible, observable , and maybe both

Question 52

What is an advantage of franchising?

Answer 52

Global brand building/capital expansion

Question 53

What is it called when a nation’s collective goal is more important than the individual? Hofstede dysfunction

Answer 53

Individual vs. collectivism

Question 54

Rational persuasion

Answer 54

Creating change through empirical argument

Question 55

Virtual teams

Answer 55

GE and CISCO use telepresence

Question 56

Organizational culture

Answer 56

Not synergy

Question 57

Acquiring businesses and organizations

Answer 57

business model

Question 58

Team building blocks

Answer 58

Inputs, outputs, throughputs

Question 59

Nature of task

Answer 59

Clarity and complexity

Question 60

Task maintenance activity

Answer 60

Focus on work, focus on people

Question 61

Not an advantage of ABINBEY

Answer 61

Cultural issue